STELCORE MANAGEMENT SERVICES PRIVATE LIMITED

JOB DESCRIPTION | CONFIDENTIAL

CHIEF OF STAFF – BUSINESS OPERATIONS & EXECUTION

Subtitle: Executive Coordination | Business Operations | Cross-Functional Execution | Performance Tracking | MIS & Governance | Process Improvement

Location: Mumbai / India
Reporting To: CEO & Founder – STELCORE
Role Level: Manager / Senior Manager
Employment Type: Full time

Role Purpose

The Chief of Staff – Business Operations & Execution will work closely with the CEO & Founder to drive day-to-day business coordination, execution discipline and cross-functional follow-through across STELCORE.

The core mandate would be to work closely with CEO, coordinate across teams, track commitments, remove execution bottlenecks, and ensure that management decisions are converted into action and closure.

Key responsibilities

1. Executive & Business Coordination

- Translate management priorities into clear actions, owners and timelines.
- Coordinate with Business Heads and functional teams on priority initiatives.
- Follow up on decisions and commitments made by management.
- Ensure important actions do not remain pending without ownership or escalation.

2. Operations & Execution Management

- Maintain a central tracker of key business and operational activities.
- Monitor deadlines, dependencies,



bottlenecks and overdue actions.
- Coordinate across Compliance, Finance, Sales, Operations, Technology and other functions.
- Drive closure of cross-functional issues.

3. Management MIS & Visibility

- Prepare weekly management updates covering:
- Key priorities
- Completed activities
- Pending actions
- Delays and risks
- Business/operational issues
- Ownership and next steps
- Establish dashboards and trackers for management visibility.

4. Performance & Accountability

- Track Business Head/team commitments against agreed timelines.
- Identify recurring delays and lack of ownership.
- Escalate critical issues to management with facts and recommended actions.
- Follow up until closure rather than simply reporting the issue.

5. Process Improvement

- Identify recurring operational gaps and process inefficiencies.
- Coordinate implementation of SOPs, workflows and process improvements.
- Ensure agreed processes are actually adopted by teams.

6. Special Projects

- Support the CEO/management on strategic and operational projects.
- Coordinate project plans, stakeholders, timelines and deliverables.
- Take ownership of execution governance for high-priority initiatives.

Pay: Up to ₹2,000,000.00 per year

Work Location: In person

📌 Chief of Staff – Business Operations & Execution (India)
🏢 ASCENDARA
📍 India