JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position OverviewThe Site Lead for Bangalore will oversee comprehensive facilities management operations, ensuring optimal workplace performance through integrated soft and technical services delivery. This role serves as the primary point of contact for all facility-related matters, managing vendor relationships, driving operational excellence, and ensuring a protected, efficient, and productive work environment.
Key ResponsibilitiesFacilities Operations Management
Oversee day-to-day facilities operations including HVAC, electrical, plumbing, fire safety systems, and building automation. Lead preventive and corrective maintenance programs to ensure minimal downtime and optimal asset performance. Manage space planning, workplace layouts, and occupancy optimization initiatives. Ensure compliance with local building codes, safety regulations, and statutory requirements.
Soft Services Supervision
Manage housekeeping, security, reception, mailroom, and pantry services to maintain high workplace standards. Oversee landscaping and pest control services. Coordinate meeting room management, audiovisual support, and workplace amenities. Drive continuous improvement in service delivery and user experience.
Vendor and Contract Management
Manage multiple vendor relationships and service contracts, ensuring SLA compliance and performance standards. Conduct regular vendor reviews and performance assessments. Negotiate contracts and manage budgets for facilities services. Ensure vendor compliance with safety protocols and organizational policies.
Budget and Financial Management
Develop and manage annual facilities budgets for soft and technical services. Track expenditures, identify cost optimization opportunities, and provide regular financial reporting. Manage capital expenditure planning for infrastructure improvements and equipment replacement.
Health, Safety, and Compliance
Ensure workplace compliance with EHS regulations and organizational safety standards. Conduct regular safety audits and risk assessments. Manage emergency preparedness plans, fire drills, and business continuity protocols. Maintain required certifications and statutory compliance documentation.
Stakeholder Management
Serve as primary facilities contact for business units and building occupants. Manage escalations and resolve facilities-related issues promptly. Coordinate with corporate real estate, IT, security, and HR teams. Provide regular operational reports and facilities performance metrics to senior leadership.
Team Leadership
Lead and develop the facilities management team including engineers, technicians, and coordinators. Foster a culture of service excellence, continuous improvement, and accountability. Conduct performance reviews and support professional development.
Required QualificationsEducation: Bachelor's degree in engineering (Mechanical, Electrical, Civil) or Facilities Management. MBA or specialized facilities management certification is advantageous.
Experience: Minimum 8-10 years in facilities management with at least 3-5 years in a leadership role managing integrated facilities operations. Experience managing large commercial office spaces (50,000+ sq ft) preferred. Proven track record managing both soft and technical services.
Technical Knowledge: Strong understanding of building systems including HVAC, electrical, plumbing, fire safety, and BMS. Knowledge of statutory compliance requirements including factory act, fire safety regulations,
and environmental norms. Familiarity with CMMS/CAFM systems and workplace management technologies.
Core Competencies: Excellent vendor and contract management capabilities with demonstrated cost optimization results. Strong project management skills with ability to manage multiple priorities. Exceptional problem-solving abilities and crisis management experience. Excellent communication and stakeholder management skills. Data-driven approach with strong analytical and reporting capabilities.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Site Lead (India)
🏢 JLL
📍 India