We are looking for a CRM & Digital Marketing Executive who can efficiently manage customer information through CRM, communicate with customers over phone calls, and assist with day-to-day digital marketing activities.
The ideal candidate should have good communication skills, basic computer knowledge, and an understanding of CRM and digital marketing platforms.
Key Responsibilities
- Manage and update customer details, leads, follow-ups, and activities in the CRM system.
- Make outbound calls to customers and leads and handle customer queries professionally.
- Follow up with prospective customers and maintain regular communication.
- Coordinate with the sales team regarding leads and customer requirements.
- Assist in digital marketing activities, including social media, online campaigns, lead generation, and basic reporting.
- Monitor and maintain accurate lead and customer records.
- Prepare basic reports related to leads, calls, follow-ups, and conversions.
- Support the marketing team in executing online promotional activities.
- Maintain professional communication with customers through phone calls and digital channels.
Required Skills
- Good English & Telugu communication skills.
- Good telephone etiquette and customer-handling skills.
- Basic knowledge of CRM software and lead management.
- Basic knowledge of Digital Marketing.
- Good knowledge of MS Excel, MS Word, and basic computer operations.
- Ability to manage multiple leads and follow-ups.
- Positive attitude and willingness to learn.
- Candidates with knowledge of Google Ads, Meta Ads, Social Media Marketing, WhatsApp Marketing, or Lead Generation will be preferred.
Educational Qualifications
Candidates with any of the following qualifications can apply:
- B.Com (Computers)
- M.Com
- M.Sc
- Any other Graduate/Postgraduate degree with relevant computer, CRM, customer service, or digital marketing knowledge.
Experience
- Minimum 1 year of relevant experience preferred.
- Freshers with strong communication skills and basic knowledge of CRM & Digital Marketing may also be considered.
How to Apply
Interested candidates can apply directly through Indeed or send their updated resume to:
[email protected]
Ph: +91-XXXXXXXXXX
Work Location: Madhurawada, Visakhapatnam
Job Type: Full-time
Work Mode: In person
Advantages:
- Provident Fund
Work Location: In person
📌 CRM & Digital Marketing Executive (India)
🏢 Rudra Spaces Private
📍 India