22 Sep
|
BK SQUARE INTERNATIONAL CONSULTANT
|
India
22 Sep
BK SQUARE INTERNATIONAL CONSULTANT
India
A Front Office Associate (FOA) in a 5-star hotel acts as the primary point of contact, managing guest arrivals, departures, and tailored luxury experiences.
Key Responsibilities
- Guest Check-in & Check-out: Greet guests warmly, verify identification, manage registration, and issue room keys with high accuracy.
- Personalized Services: Coordinate VIP arrivals, honor special room preferences, and provide detailed information about hotel amenities.
- Department Coordination: Liaise with housekeeping for ready rooms and engineering/maintenance for swift room fixes.
- In-Stay Support & Complaints: Handle guest inquiries and resolve complaints with empathy, tact, and professionalism.
- Billing & Administration: Process secure payments, manage guest folios, and maintain transparent shift logs.
Pay: ₹16,000.00 - ₹20,000.00 per hour
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
📌 FOAs (India)
🏢 BK SQUARE INTERNATIONAL CONSULTANT
📍 India