Position: Reservation Executive

Location: Chalappuram, Calicut

Employment Type: Full-Time

About Us:

We are a dynamic travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on customer satisfaction and seamless travel planning, we offer a wide range of services including tour packages, flights, and hotel bookings, visa processing, and document attestation services. We are looking for a detail-oriented and customer-focused Reservation Executive to join our team.

Key Responsibilities:

Reservation Management:

- Handle reservations for flights, hotels, tours, and other travel-related services.

- Provide clients with accurate information regarding availability, pricing, and travel itineraries.

- Manage and update bookings in the reservation system.

- Coordinate with travel partners and suppliers to ensure smooth reservation processes.

Customer Service:

- Assist clients with inquiries and provide expert advice on travel options.

- Address any issues or changes in bookings and provide timely solutions.

- Maintain positive relationships with clients through regular follow-ups and feedback.

Visa and Document Attestation Services:

- Guide clients through the visa application process, ensuring all required documents are completed and submitted on time.

- Coordinate with embassies, consulates, and relevant authorities for visa processing.

- Assist clients with document attestation services,



ensuring legal and official documents are properly attested.

- Keep up-to-date with the latest visa requirements, policies, and procedures.

Administrative Tasks:

- Prepare and send invoices to clients for services rendered.

- Maintain accurate records of all bookings, visa applications, and attestation services.

- Assist with the preparation of travel documents, including itineraries, tickets, and confirmations.

Qualifications:

- Bachelor's degree in Travel and Tourism, Hospitality Management, or a related field.

- Previous experience in a travel agency or customer service role is preferred.

- Strong organizational and multitasking skills.

- Excellent communication skills, both written and verbal.

- Proficiency in using reservation systems and travel management software.

- Knowledge of visa processing and document attestation procedures is an advantage.

Why Join Us?

- Opportunity to work in a fast-paced and exciting industry.

- Market-competitive salary and benefits package.

- Collaborative and supportive work environment.

- Professional development opportunities.

This job description is designed to notify qualified candidates who can handle both reservation duties and specialized tasks related to visas and document attestation.

Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Reservation Executive (Chalappuram)
🏢 Hayal Travel Private
📍 Chalappuram