- Serves customers by providing product and service information, resolving product and service problems.
- Extremely Customer Centric
- Attracts potential customers by answering product and service questions, suggesting information about other products and services
- Maintains customer records by updating account information/ on call notes (post call allowed)
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution




- Maintains financial accounts by processing customer adjustments  Recommends potential products or services to management by collecting customer information and analysing customer needs
- Prepares product or service reports by collecting and analysing customer information (post shift / pre shift huddle expectation)
- Contributes to team effort by accomplishing related results as needed
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking

Pay: ₹35,000.00 - ₹40,000.00 per month

Advantages:

- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Champ (India)
🏢 Hopscotch Wholesale Trading
📍 India