Job Description: Description for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

Responsibilities: Responsibilities for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters





- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

Qualifications: Qualifications for Internal Candidates

- Ensure that the process transactions are processed as per Desk Top procedures with customer centricity

- Ensure that the assigned targets in accordance with SLA are met

- Ensure that the quality of the transactions is in compliance with predefined parameters

- Provide the relevant process reports on a daily basis

- Ensure adherence to established attendance schedules

- Ensure adherence to Company Policies and Procedures

📌 CX Trainer (India)
🏢 EXL Service
📍 India