Role Summary

S&S; Automobiles and Crane Services is hiring its first dedicated HR & Admin Manager. The company has 60+ staff, around 20 breakdown recovery vehicles, and 13 cranes, but has no formal HR function, policies, or systems today — everything has been handled informally by the owners and department leads.

This role is responsible for building the HR function from the ground up (recruitment, onboarding, attendance, payroll coordination, performance, exits, policies) while also acting as Office Administrator — the single point of oversight for day-to-day office operations, coordinating tele-callers/service coordinators, dispatchers, and support staff working out of the office.

Key Responsibilities

HR – Build From Scratch

1. Design and roll out core HR policies: attendance/leave, code of conduct, disciplinary process, grievance handling, exit process — tailored to a field-heavy operation (drivers, crane operators, dispatchers working shifts, including night shift)

2. Set up an employee record system (personnel files, ID/license/certification tracking for drivers and crane operators, contracts, renewal reminders)

3. Own onboarding and induction for new hires across departments — recovery vans, crane crews, dispatch, office staff

4. Coordinate with the external hiring agency on open roles, interview scheduling, and offer rollout; run onboarding once a candidate joins

5. Track attendance and leave for 60+ staff and coordinate with accounts on payroll inputs

6. Set up a basic performance review cycle (goals, check-ins, appraisals) starting with office and dispatch staff

7. Handle employee grievances, conflicts, and exits professionally and confidentially

8. Support the planned hiring of a dedicated collection agent and other upcoming roles

Office Administration – Ongoing Oversight

1. Oversee day-to-day functioning of the office: attendance, discipline, and coordination among tele-callers/service coordinators, dispatchers, and support staff

2.



Act as the point of escalation for office-level issues, working alongside the Office Leader on coordinator performance and workflow

3. Manage office admin functions: vendor coordination, stationery/supplies, facility upkeep, courier/documentation, statutory registers

4. Maintain and organize company records — licenses, insurance papers, AMC contracts, vehicle/crane documentation — in coordination with operations

5. Ensure statutory compliance relevant to a small/mid-size workforce in India (PF/ESI where applicable, labour law basics, shops & establishment license, etc.)

6. Act as a bridge between the owners/managing partner and staff on HR and admin matters, and support the transformation/systemization initiative already underway with the company's consultant

Requirements

- 3–6 years of experience as an HR Generalist, HR & Admin Manager, or similar, ideally having set up or significantly built an HR function (not just administered an existing one)
- Bachelor's degree in HR, business administration, or a related field; a PG diploma in HR is a plus
- Working knowledge of Indian labour law basics relevant to a small/mid-size workforce (PF, ESI, shops & establishment, leave policy)
- Experience with, or strong aptitude for, recruitment coordination — comfortable working with a hiring agency and closing candidate pipelines
- Strong organizational and documentation skills — able to build systems (files, trackers, checklists) from a blank slate
- Comfortable managing a small, non-desk-heavy team (dispatchers, coordinators) and handling day-to-day people issues with fairness and discretion
- Good communication skills in English and the local language; confident dealing directly with the owners and staff at all levels
- Basic proficiency with spreadsheets/HRMS tools; adaptable to a new digital portal/system the company is building
- Prior experience in a logistics, transport, field-services, or industrial/blue-collar-heavy company is a strong plus

Pay: ₹30,000.00 - ₹40,000.00 per month

Perks:

- Cell phone reimbursement

Work Location: In person

📌 HR Manager (India)
🏢 GROWTHFATHER
📍 India