- Technical Support: Resolve hardware, software, and operating system issues via remote tools, phone, email, or in-person.
- Installation & Setup: Configure new workstations, laptops, printers, scanners, and other peripherals.
- System Maintenance: Perform routine updates, antivirus checks, security patches, and data backups.
- Network Connectivity: Troubleshoot basic LAN, Wi-Fi, VPN, DHCP, and DNS issues.
- Ticketing & Documentation: Manage requests using an IT service desk tool and log troubleshooting steps to meet service level agreements (SLAs). [1, 2, 3]

Essential Skills & Qualifications

- Operating Systems: Solid knowledge of Windows, macOS, or Linux.
- Tools & Services: Familiarity with Active Directory, Office 365, Outlook, and TCP/IP fundamentals.
- Hardware Knowledge: Ability to assemble/disassemble desktop parts and fix peripheral device failures.
- Soft Skills: Positive communication, problem-solving, and customer service orientation.

Pay: ₹18,000.00 - ₹40,166.22 per month

Benefits:

- Health insurance
- Provident Fund
- Work from home

Work Location: In person

📌 IT Support Engineer (India)
🏢 Maxfashion
📍 India