* Handle customer orders from order confirmation to final shipment.

* Communicate with customers regarding order details, comments, approvals and requirements.

* Review tech packs, specifications, measurements and artwork carefully.

* Coordinate sample development, PP samples and approvals.

* Follow up on fabric, trims, labels, printing, embroidery and other accessories.

* Coordinate with production and factory teams to ensure orders are completed as per customer requirements.

* Follow up on production status and delivery schedules.

* Coordinate with sampling, production, quality and packing teams.

* Prepare and maintain order-related documents and follow-up reports.

* Monitor order quantities, colour, size breakdowns and delivery requirements.

* Identify production or order-related issues and coordinate with the relevant departments for timely solutions.

* Ensure customer comments and approvals are properly communicated to the production team.

* Coordinate with the shipping/logistics team for shipment arrangements and documentation.

* Maintain regular communication with customers and provide timely order updates.





* Ensure all orders are handled according to customer quality standards and delivery requirements.

Candidate Requirements:

* Minimum 5-10 years of experience in Garment Merchandising preferred.

* Experience in garment manufacturing/export will be an advantage.

* Good knowledge of garment production, fabrics, trims, printing and embroidery.

* Good understanding of tech packs, measurements and sample development.

* Positive communication and coordination skills.

* Good English communication skills, both written and spoken.

* Ability to handle multiple orders and meet deadlines.

* Good follow-up and problem-solving skills.

* Proficiency in MS Excel, Word and email communication.

Preferred Experience:

Experience working with UK / European buyers or export garment customers will be an added advantage.

Location: Tiruppur, Tamil Nadu

Employment Type: Full-time

Salary: Salary will be based on experience and candidate’s capability.

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

- Flexible schedule

Work Location: On the road

📌 Merchandiser (India)
🏢 Shree Mother and Mother Exports
📍 India