Experience - Fresher.

Salary - 10000 - 12000.

Office Type - WFO

Timings - 9 - 6 (Weekly 6 Days).

Location - Karuvampalayam, Tiruppur.

1. Client & Appointment Coordination

Handle incoming calls and enquiries from existing and prospective clients.

Coordinate the onboarding process for new clients.

Schedule, confirm, reschedule, and follow up on appointments.

Maintain and monitor client schedules to ensure continuity of sessions.

Coordinate follow-ups regarding upcoming sessions, missed appointments, and required

communication.

Ensure that clients receive timely and appropriate information regarding their

appointments and Reboot services.

Maintain a warm, respectful, and professional communication style at every point of

contact.

2. Enquiry & Follow-Up Management

Respond to enquiries related to counselling, psychotherapy, assessments, therapeutic

interventions, programs, workshops, and other services offered by Reboot.

Understand the nature of enquiries and direct them appropriately within the Reboot

team.

Follow up with prospective clients and participants in a professional and non-intrusive

manner.

Maintain systematic records of enquiries, conversions, pending follow-ups, and required

actions.

Coordinate payment-related follow-ups and ensure timely communication regarding

pending payments and session continuation.

3. Administrative & Record Management

Maintain essential registers and operational records of the centre.

Maintain attendance records and daily movement registers, including people entering

and leaving the centre where required.

Maintain relevant forms, documentation, and administrative records associated with

counselling and other Reboot services.

Ensure that records are updated accurately, systematically, and confidentially.

Support the team in maintaining a well-organised and professional working environment.

4. Counselling & Mental Health Centre Support





Support the smooth functioning of the centre

'

s day-to-day operations.

Understand the basic workflow of a mental health centre and the importance of

confidentiality, boundaries, sensitivity, and professional communication.

Interact with clients and visitors in a manner that is non-judgmental, welcoming, and

emotionally sensitive.

Recognise situations that require the attention of a psychologist or senior team member

and escalate them appropriately.

Maintain professional boundaries and avoid independently providing psychological

advice, counselling, or clinical interpretations unless appropriately qualified and

authorised.

5. Program & Workshop Support

Accompany the Reboot team for school, college, corporate, community, and other

external programs and workshops as required.

Assist the team in the logistical and operational coordination of workshops and events.

Observe and learn Reboot'

s methodologies, activities, facilitation styles, and

psychological approaches.

Gradually develop the knowledge and skills required to function as a resource

person/support facilitator for selected Reboot programs.

Actively participate in Reboot'

s initiatives and contribute to creating meaningful

participant experiences.

6. Learning & Career development

The role is designed not only as an operational position but also as an opportunity for

professional learning within the mental-health and psychology ecosystem.

The individual will be expected to:

Learn about Reboot'

s services, programs, projects, and professional practices.

Develop an understanding of basic psychological concepts relevant to Reboot'

s work.

Learn through observation, participation, workshops, team discussions, and field

exposure.

Gradually take greater ownership of selected responsibilities based on demonstrated

competence.

Benefits:

- Flexible schedule
- Health insurance

Work Location: In person

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

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