Front Desk Receptionist
Position: Front Desk Receptionist
Employment Type: Full-Time
Industry: Aesthetic Skin & Hair Clinic
Job Summary We are looking for a smarIndustry: Aesthetic Skin & Hair Clinic Job Summary We are looking for a smart, confident, and well-presented Front Desk Receptionist to manage the clinic's reception and provide excellent customer service to patients/clients. Key Responsibilities - Greet and welcome patients/clients professionally. - Handle incoming calls, WhatsApp enquiries, and appointment bookings. - Schedule, reschedule, and confirm patient appointments. - Maintain patient records and front-desk documentation. - Explain basic clinic services, treatments, packages, and offers to clients. - Coordinate with doctors, therapists, and clinic staff regarding appointments. - Follow up with patients for appointments and treatment sessions. - Handle billing, payments, receipts, and basic cash management. - Maintain a clean, organized, and professional reception area. - Manage walk-in enquiries and convert enquiries into appointments. - Maintain daily appointment and enquiry reports. - Ensure a smooth and positive patient experience. Requirements - Minimum 1 year of experience in a reception/front-desk role; experience in a skin, hair, aesthetic, dermatology, or healthcare clinic is preferred. - Good communication and interpersonal skills. - Basic knowledge of MS Office/Google Sheets and WhatsApp. - Presentable, polite, confident, and customer-friendly personality. - Ability to handle multiple tasks in a fast-paced clinic environment. - Positive Hindi and English communication skills. Preferred Skills - Patient handling and customer service - Appointment management - Telecalling and follow-up - Basic sales and counselling skills - Good coordination and teamwork Salary ₹15,000 – ₹25,000 per month + Incentives (Depending on experience and interview)
Working Hours Full-Time | 6–9 hours per day Weekly 1 day off. Location: Pallavaram Chennai Tamilnadu Joining: Immediate / As soon as possiblet, confident, and well-presented Front Desk Receptionist to manage the clinic's reception and provide excellent customer service to patients/clients. Key Responsibilities - Greet and welcome patients/clients professionally. - Handle incoming calls, WhatsApp enquiries, and appointment bookings. - Schedule, reschedule, and confirm patient appointments. - Maintain patient records and front-desk documentation. - Explain basic clinic services, treatments, packages, and offers to clients. - Coordinate with doctors, therapists, and clinic staff regarding appointments. - Follow up with patients for appointments and treatment sessions. - Handle billing, payments, receipts, and basic cash management. - Maintain a clean, organized, and professional reception area. - Manage walk-in enquiries and convert enquiries into appointments. - Maintain daily appointment and enquiry reports. - Ensure a smooth and positive patient experience. Requirements - Minimum 1 year of experience in a reception/front-desk role; experience in a skin, hair, aesthetic, dermatology, or healthcare clinic is preferred. - Good communication and interpersonal skills. - Basic knowledge of MS Office/Google Sheets and WhatsApp. - Presentable, polite, confident, and customer-friendly personality. - Ability to handle multiple tasks in a rapid-paced clinic environment. - Good Hindi and English communication skills. Preferred Skills - Patient handling and customer service - Appointment management - Telecalling and follow-up - Basic sales and counselling skills - Good coordination and teamwork Salary ₹15,000 – ₹25,000 per month + Incentives (Depending on experience and interview) Working Hours Full-Time | 6–9 hours per day Weekly 1 day off. Location: Pallavaram Chennai Tamilnadu Joining: Immediate / As soon as possible
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Desk Receptionist for asthetic clinic (India)
🏢 BYS
📍 India