Location: Assagao, North Goa

We are looking for a Guest Relations Manager to join our team at our luxury private villas- in Assagao owned by Mayaland Homes Goa.

The role involves ensuring a warm, personalised and seamless experience for our guests throughout their stay.

Key Responsibilities

* Welcome and assist guests with check-in and check-out.

* Be the main point of contact for guest requests and requirements.

* Coordinate with the chef, housekeeping, butler and villa team.

* Handle guest queries, special requests and arrangements.

* Assist with restaurant reservations, transport, activities and local experiences.

* Ensure the villa is well presented and guest-ready at all times.

* Follow up on guest requests and ensure timely resolution of any issues.

* Maintain high standards of hospitality, service and guest satisfaction.

Candidate Requirements

* Previous experience in hospitality, luxury villas,



hotels or guest relations preferred.

* Excellent communication and interpersonal skills.

* Warm, confident and well-presented personality.

* Solid organisational and multitasking abilities.

* Proactive, attentive to detail and service-oriented.

* Good knowledge of North Goa is an advantage.

* Comfortable communicating with guests through WhatsApp and phone.

* Good spoken English is essential.

Experience: 3+ years preferred

Location: Assagao, North Goa

Salary: Commensurate with experience

If you are passionate about hospitality and creating exceptional guest experiences, we would love to hear from you.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Guest Relations Manager (India)
🏢 Mayaland Hospitality Villas
📍 India