22 Sep
|
v6clinics
|
India
Here’s a short JD with only the main headings for a Telecaller – Aesthetic Clinic:
JOB DESCRIPTION – TELECALLERAesthetic / Dermatology Clinic1. Lead Calling & Qualification
- Contact current and existing leads
- Understand patient concerns, requirements, and treatment interest
- Capture accurate lead information
2. Appointment Booking
- Schedule consultations and appointments
- Confirm appointment details with patients
- Follow up on pending appointments
3. Lead Follow-Up
- Follow up with interested, pending, and non-connected leads
- Reactivate missed, cancelled, and no-show appointments
4. Patient Communication
- Explain basic clinic information, treatment process, and consultation details
- Handle patient queries professionally
- Escalate clinical questions to the appropriate team
5. CRM Management
- Update lead status,
remarks, follow-up dates, and appointment details
- Maintain accurate and timely CRM records
6. Conversion & Targets
- Achieve calling, appointment, and conversion targets
- Maintain quality of calls and effective follow-up
7. Coordination
- Coordinate with clinic managers, counselors, doctors, and front desk
- Ensure smooth handover of confirmed appointments
8. Reporting
- Maintain daily calling and appointment reports
- Share lead feedback, objections, and follow-up status with the team
Pay: ₹10,555.24 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Teller/Customer Service (India)
🏢 v6clinics
📍 India