WE’RE HIRING — OFFICE ADMINISTRATOR / RECEPTIONIST

Sketchline Media
Mattoor, Kalady, Ernakulam

Sketchline Media is looking for an organized, responsible and customer-friendly Office Administrator / Receptionist with basic accounting knowledge to join our growing team.

POSITION

Office Administrator / Receptionist – Accounts Support

KEY RESPONSIBILITIES

Reception & Customer Handling

- Welcome and assist customers professionally
- Handle incoming calls, WhatsApp messages and customer enquiries
- Understand customer requirements and coordinate with the design and production team
- Prepare and follow up on quotations
- Follow up with customers regarding orders, payments and deliveries
- Maintain professional customer relationships

Office Administration

- Maintain daily office records and documentation
- Prepare and organize quotations, invoices and purchase records
- Maintain customer registration and job records
- Coordinate between customers, designers, production staff and management
- Maintain office files and documents
- Track pending jobs and customer requirements
- Assist with day-to-day office operations

Basic Accounting

- Record daily income and expenses
- Maintain cash and bank transaction records
- Track customer payments and outstanding amounts
- Maintain credit and debit records
- Assist with invoice and quotation preparation
- Maintain purchase and vendor records
- Follow up on pending payments
- Basic GST and accounting knowledge will be an advantage

REQUIRED COMPUTER & SOFTWARE SKILLS

Essential

- Microsoft Excel
- Microsoft Word
- Google Sheets
- Google Workspace
- Email and Internet
- WhatsApp Business

Accounting





- Tally / TallyPrime
- Basic bookkeeping
- Basic GST knowledge
- Invoice and payment management

Additional Skills — Advantage

- CRM or business management software
- Canva
- Social media knowledge
- Digital marketing knowledge

CANDIDATE PROFILE

We are looking for someone who is:

- Friendly and qualified when communicating with customers
- Confident in handling telephone and WhatsApp enquiries
- Organized and detail-oriented
- Comfortable working with numbers and financial records
- Good with computers and office software
- Responsible and trustworthy
- Able to manage multiple tasks efficiently
- Willing to learn and take initiative
- Comfortable working with a creative and production-oriented team
- Able to coordinate effectively with customers and colleagues

Previous experience in office administration, reception, accounts, printing, advertising, branding or a similar business environment will be an advantage.

LOCATION REQUIREMENT

Candidates from Kalady or Angamaly areas only.

The position is based at:

Mattoor, Kalady, Ernakulam

Candidates who are currently residing in Kalady or Angamaly are preferred.

JOB DETAILS

Position: Office Administrator / Receptionist – Accounts Support
Location: Mattoor, Kalady, Ernakulam
Salary: Best in Industry based on Skill & Experience
Experience: Freshers with relevant skills may apply. Experienced candidates are preferred.

HOW TO APPLY

Send your:

- Updated CV
- Expected Salary
- Relevant Experience

Email: [email protected]
Phone / WhatsApp: (phone hidden)

SKETCHLINE MEDIA
Design Print Brand Create

Work Location: In person

📌 Office Administrator/Receptionist (Mattoor)
🏢 Sketchline media
📍 Mattoor