Job Description – Software Demo & Support Executive

Position: Software Demo & Support Executive
Work Type: Office / Online Support – No Onsite Visits

Job Responsibilities

- Conduct online software demos for prospective customers through Zoom, Google Meet, or other online platforms.
- Understand customer requirements and explain the software features and workflow clearly.
- Handle customer software queries and provide online support.
- Guide customers through software usage, configuration, and basic troubleshooting.
- Coordinate with the technical/development team for issues that require technical assistance.
- Follow up with customers regarding demos, queries, and pending issues.
- Maintain proper records of customer queries, demos, and follow-ups.
- Provide basic training to customers through online sessions.
- Communicate professionally with customers over phone, WhatsApp, email, and online meetings.

Significant

- No onsite visits or field work.




- Work will be conducted from the office and through online communication only.
- Candidate should be comfortable explaining software to customers over phone and video calls.

Required Skills

- Good communication skills in English, Hindi, and/or Marathi.
- Basic computer and internet knowledge.
- Ability to understand and explain software features.
- Customer-friendly attitude and problem-solving skills.
- Experience in software support, customer support, telecalling, or software demos will be an advantage.

Preferred Candidate

- Fresher or experienced candidates can apply.
- Candidates with knowledge of Hospital Management Software / Healthcare Software will be preferred.
- Should be comfortable working on computers and handling multiple customer queries.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

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