Dripx is hiring a Telecaller for its back-office team. The candidate will contact prospective and existing customers, explain company services, follow up on enquiries, and maintain accurate call and customer records.
Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company services clearly and professionally.
- Follow up on leads, enquiries, and interested customers.
- Maintain daily calling and follow-up records.
- Update customer information in Excel, Google Sheets, or CRM.
- Coordinate with the sales and back-office teams.
- Achieve daily and monthly calling targets.
- Handle customer questions politely and escalate issues when required.
Requirements
- Good Hindi communication skills; basic English is preferred.
- Basic knowledge of computers, Excel, and data entry.
- Confident and professional telephone manner.
- Good listening, follow-up, and persuasion skills.
- Freshers and experienced candidates may apply.
- Previous telecalling, customer service, or sales experience is an advantage.
Compensation and perks
- ₹20,000–₹25,000 per month.
- Additional performance-based incentives.
- Growth opportunities within the company.
- Supportive office environment.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telecaller - Back Office (India)
🏢 Dripx
📍 India