Make outbound calls to potential customers to introduce products, conduct surveys, or nurture leads.
Handle inbound inquiries, resolve complaints, and provide product/service information while ensuring customer satisfaction.
Meet daily/weekly sales targets, maintain accurate records of interactions, and follow up on leads via calls or CRM systems.
Required Qualifications: 1-2 years of prior experience as a telecaller or in sales/customer service roles.
Solid verbal communication skills in English (and preferably Hindi/regional languages like Kannada/Tamil for Bengaluru roles); basic computer literacy for data entry.
Bachelor's degree preferred; ability to handle high call volumes