About the Role

We are looking for an experienced and result-oriented Sales & Operations Manager to manage sales activities, customer relationships, order processing, and day-to-day operational coordination for our electrical products business.

Key Responsibilities

Sales & Business Development

- Develop and implement sales strategies to achieve monthly and annual targets.
- Generate new business opportunities and maintain strong relationships with existing customers.
- Identify potential dealers, distributors, contractors, builders, and other business clients.
- Handle customer enquiries, quotations, negotiations, and order closures.
- Monitor market trends, competitor activities, and customer requirements.
- Follow up on leads and ensure timely conversion into orders.
- Achieve sales targets and prepare regular sales reports.

Operations Management

- Coordinate with purchase, warehouse, accounts, and logistics teams for smooth order execution.
- Monitor order processing, stock availability, dispatches, and deliveries.
- Ensure timely fulfilment of customer requirements.
- Coordinate with vendors and internal teams regarding product availability and delivery schedules.
- Resolve operational issues and customer complaints efficiently.
- Maintain proper records of sales orders, dispatches, pending orders, and customer follow-ups.

Team & Performance Management

- Guide and monitor the sales/operations team to achieve business objectives.
- Allocate leads and follow up on team performance.




- Conduct regular reviews of sales, pending orders, collections, and operational activities.
- Ensure proper coordination between sales and other departments.

Required Skills

- Strong knowledge of electrical products and the electrical industry.
- Good sales, negotiation, and customer-handling skills.
- Strong communication and interpersonal skills.
- Positive knowledge of MS Excel and basic reporting.
- Ability to manage multiple tasks and coordinate with different departments.
- Strong follow-up and problem-solving abilities.
- Target-oriented and proactive approach.
- Good spoken and written English.

Qualification

- Graduate in any discipline.
- Diploma/Degree in Electrical Engineering or an MBA in Sales/Marketing will be an added advantage.

Preferred Experience

- 3–6 years of experience in sales and operations within the electrical/electrical products industry.
- Experience in dealing with dealers, distributors, contractors, builders, or B2B customers will be preferred.

Key Performance Areas (KPIs)

- New customer/business acquisition.
- Customer retention and relationship management.
- Order processing and timely dispatch.
- Lead conversion and follow-up.
- Reduction in pending orders and operational issues.
- Team productivity and coordination.

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Sales and Operations Manager - Electrical (Kalyani Nagar)
🏢 Prime Power
📍 Kalyani Nagar