We are looking for Tele Collection Agents to handle customer calls, follow up on overdue payments, and achieve assigned collection targets. The ideal candidate should have good communication skills, a positive attitude, and the ability to work in a target-driven environment.

Key Responsibilities

- Make outbound calls to customers regarding pending/overdue payments.
- Follow up with customers for timely payment and payment commitments.
- Explain outstanding amounts and payment-related details to customers.
- Negotiate and convince customers to make payments as per company guidelines.
- Maintain proper records of calls, follow-ups, commitments, and payments.
- Follow up regularly on promised payment dates.
- Handle customer queries and concerns professionally.
- Escalate difficult or unresolved cases to the Team Leader.
- Achieve daily, weekly, and monthly collection targets.




- Maintain qualified communication and follow company collection policies.
- Ensure accurate and timely updating of customer information in the system/MIS.

Requirements

- Freshers can apply.
- 6 months–2 years of experience in telecalling, collections, recovery, BPO, DSA, banking, NBFC, or a similar field will be preferred.
- Good verbal communication and convincing skills.
- Basic knowledge of Hindi and English; knowledge of Marathi will be an advantage.
- Comfortable working with daily/monthly targets.
- Basic computer and MS Excel knowledge.
- Good follow-up and negotiation skills.
- Positive attitude and willingness to learn.

Pay: ₹13,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele caller (India)
🏢 Debtzee
📍 India