Technical Lead

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

The DesignOps Specialist will support IKEA's Design Operations transformation by establishing scalable operating models, intake and prioritization frameworks, knowledge governance practices, self-service enablement structures, and Design Intelligence Foundation initiatives across DXD. The role will drive operational excellence, visibility, reuse, and governance across Design, Product, and Digital teams.

Key Responsibilities

Key Responsibilities

Design Operations

- Define and implement DesignOps ways of working.
- Support intake, prioritization, and backlog governance.
- Facilitate cross-functional planning and alignment sessions.
- Support creation of operational frameworks and governance models.
- Establish scalable DesignOps practices across teams.

Knowledge & Design Intelligence

- Inventory and assess design knowledge assets.
- Support creation of reusable asset catalogues.
- Identify duplicate, obsolete, and conflicting guidance.
- Facilitate knowledge governance and ownership models.
- Drive Design Intelligence Foundation activities.

Collaboration & Visibility

- Support portfolio visibility and reporting.




- Coordinate activities across Product, Design, and Engineering teams.
- Track dependencies, risks, and blockers.
- Support Dashboard adoption and operational transparency.

Process Improvement

- Identify operational bottlenecks.
- Define improvement initiatives.
- Measure and report DesignOps effectiveness.

Skill Requirements

Required Skills

DesignOps

- Design Operations
- UX Operations
- Service Design Operations
- Portfolio Operations
- Program Governance
- Agile Delivery

Process & Governance

- Operating Model Design
- Backlog Management
- Prioritization Frameworks
- Governance Models
- Process Mapping
- Stakeholder Management

Knowledge Management

- Knowledge Governance
- Content Lifecycle Management
- Taxonomy Fundamentals
- Information Architecture
- Content Rationalization

Tools

- Jira Cloud
- Confluence
- Miro
- Figma
- SharePoint
- Microsoft 365

Soft Skills

- Facilitation
- Strategic Thinking
- Workshop Management
- Communication
- Problem Solving
- Influencing Skills

Other Requirements

📌 Technical Lead (Gautam Buddh Nagar)
🏢 HCLTech
📍 Gautam Buddh Nagar