Senior Administrator - Desk Side Services, AMT Asset Management Software

Chennai, Tamil Nadu

Job Summary

Direct Face-to-Face customer support for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services. Provide walk-up and Deskside support for a given coverage area.

Key Responsibilities

Respond to user inquiries: Address hardware, software, and networking issues. Set up equipment: Install cables, operating systems, and software. Troubleshoot problems: Diagnose and resolve technical issues. Provide technical support: Assist users with software and hardware installation. Conduct remote troubleshooting: Resolve issues without being in office. Maintain records: Document technical issues and solutions. Update systems:



Install software updates and patches. Customer service: Ensure prompt and accurate support to increase client satisfaction.

Skill Requirements

Technical skills: Hands-on experience with Windows, Linux and Mac OS is must. Knowledge: Familiarity with office products, computer peripherals, network security practices, and anti-virus programs. Problem-solving skills: Ability to troubleshoot and provide clear instructions. Customer-oriented attitude: Excellent communication and multitasking skills. Education: A degree in Computer Science or a related field is preferred.

Other Requirements

📌 Senior Administrator - Desk Side Services, AMT Asset Management Software (Chennai)
🏢 HCLTech
📍 Chennai