Overview:

QA Lead - ecommerce & retail domain

Responsibilities:

- Define and drive end-to-end QA strategy across Web, Mobile, API, POS, OMS and ERP.
- Lead testing for Product, Catalog, Search, Pricing, Promotions, Cart, Checkout and Payments.
- Validate Order Inventory OMS ERP/POS Fulfilment Returns business flows.
- Own test planning, estimation, execution, defect management and release readiness.
- Drive Web, Mobile, API, Integration, Regression and End-to-End testing.
- Establish and expand test automation using Selenium/Playwright/Appium/API automation.
- Integrate automation into CI/CD pipelines and improve regression efficiency.
- Lead performance, scalability and reliability testing for peak retail events.
- Ensure cross-browser, cross-device and mobile compatibility.
- Validate data integrity across eCommerce, OMS, ERP,



CRM, POS, payment and logistics systems.
- Drive defect triage, RCA, defect leakage reduction and production quality.
- Implement QA governance, quality gates, KPIs and executive dashboards.
- Collaborate with Product, Engineering, Architecture, DevOps, Business and Operations teams.
- Manage and mentor QA, Automation and QE teams.
- Drive Shift-Left, Quality Engineering and AI-assisted testing initiatives.
- Manage QA vendors/partners and ensure quality, productivity and delivery SLAs.
- Continuously identify opportunities for automation, process improvement and QA cost optimization.

📌 QA Lead - Ecommerce Domain (Pune)
🏢 Expleo
📍 Pune