job Responsibilities
- Handle incoming and outgoing patient calls.
- Schedule and confirm patient appointments.
- Follow up with patients regarding appointments, consultations, investigations, and treatments.
- Provide basic information about hospital services, departments, doctors, and timings.
- Make follow-up calls to patients as per hospital requirements.
- Maintain accurate records of calls and patient enquiries.
- Coordinate with reception, doctors, nursing, and other hospital departments.
- Handle patient queries politely and professionally.
- Maintain patient confidentiality at all times.
Eligibility
- Any Graduate.
- Prior experience as a Telecaller, Customer Care Executive, Hospital Receptionist, or Healthcare Telecaller will be an advantage.
- Positive communication skills in English and Tamil.
- Hindi or other languages will be an added advantage.
- Basic computer knowledge.
- Pleasant telephone etiquette and a patient-friendly attitude.
Desired Skills
- Good verbal communication
- Active listening
- Patient handling skills
- Follow-up and coordination skills
- Basic computer/MS Office knowledge
- Ability to meet daily call and follow-up targets
- Willingness to work in rotational shifts, if required
Position: Telecaller
Industry: Hospital / Healthcare
Employment: Full-Time
Experience: Freshers and experienced candidates can apply
MAIL :
[email protected]
contact :+91-XXXXXXXXXX
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 WANTED TELECALLERS (India)
🏢 SREE ABIRAMI HOSPITAL P
📍 India