Position: Customer Support Executive
Location: Sector 68, Mohali
Experience: 6 months to 3 years
Salary: 15k to 25k
Customer Support Executive
About the Role
We're looking for a friendly, confident Customer Support Executive to become an expert on our EdTech platform, GoEdukify.
This is not a target-based sales role.
Key Responsibilities
- 1. Help Edukify clients use the platform smoothly.
- 2. Reply to queries on call, chat and email.
- 3. Guide setup of logo, courses, sign-up and payments.
- 4. Solve simple issues; escalate technical ones to the tech team.
- 5. Comfortable using apps/software (product training given).
- 6. Clear, polite communication and patience.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
- Cell phone reimbursement
Work Location: In person
📌 Customer Support Executive (CSE) (India)
🏢 Seasec
📍 India