22 Sep
|
AAYRISE EQUIPMENT PRIVATE
|
India
22 Sep
AAYRISE EQUIPMENT PRIVATE
India
CRM Executive
Company: AAYRISE Equipment Private Limited
Industry: Construction Equipment Dealership
Location: Maple High Street, Bhopal, Madhya Pradesh
Work Location: In Person
Salary: ₹12,000 – ₹15,000 per month
About the Company
AAYRISE Equipment Private Limited is a growing dealership in the construction equipment industry. We are looking for a energetic, enthusiastic, and customer-focused CRM Executive to join our Bhopal team and support our sales and service operations.
The ideal candidate will be responsible for maintaining customer relationships, managing leads, conducting regular follow-ups, updating CRM records, and coordinating with internal teams to ensure a smooth customer experience.
Key Responsibilities
- Make outbound calls to prospective, existing, and potential customers.
- Handle customer inquiries and provide accurate product-related information.
- Follow up regularly with leads, prospects, and existing customers.
- Maintain and update customer information in CRM software.
- Track leads, enquiries, follow-ups, and customer interactions.
- Coordinate with Sales and Service teams to address customer requirements.
- Prepare daily, weekly, and monthly follow-up and CRM reports.
- Record and track customer feedback, queries, and concerns.
- Coordinate timely resolution of customer issues with the concerned teams.
- Manage quotations, enquiries, customer documentation, and related records.
- Maintain accurate databases and ensure proper documentation.
- Support the sales team with lead tracking and customer communication.
- Ensure consistent and professional communication with customers.
Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong telecalling and customer-handling abilities.
- Good follow-up and relationship-management skills.
- Working knowledge of MS Excel, MS Word, Email, and Internet.
- Familiarity with CRM software and customer data management.
- Strong organizational and time-management skills.
- Ability to handle multiple tasks and meet deadlines.
- Ability to work independently as well as coordinate effectively with a team.
- Positive attitude with a customer-centric approach.
Eligibility & Experience
- Education: Graduate in any discipline.
- Experience: 1–3 years of experience in CRM, Telecalling, Customer Support, Sales Coordination, or a related role is preferred.
- Candidates with experience in construction equipment, automobiles, industrial equipment, or dealership operations will have an added advantage.
What We’re Looking For
We are looking for someone who is:
- Confident and professional while communicating with customers.
- Proactive in following up on leads and enquiries.
- Comfortable working with customer databases and CRM systems.
- Detail-oriented and organized in maintaining records.
- Focused on customer satisfaction and timely resolution of queries.
- Willing to learn and grow within the organization.
How to Apply
Interested candidates are requested to share their updated resume.
WhatsApp: +91-XXXXXXXXXX
Job Location: Maple High Street, Bhopal, Madhya Pradesh
Company: AAYRISE Equipment Private Limited
Work Mode: In Person
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 CRM Executive (India)
🏢 AAYRISE EQUIPMENT PRIVATE
📍 India