Key Responsibilities

- Greet and assist patients, attendants, and visitors in a polite and skilled manner.
- Register new and existing patients and maintain accurate patient information.
- Schedule, confirm, reschedule, and cancel appointments.
- Handle telephone calls, enquiries, and patient requests.
- Guide patients to the appropriate doctor, department, or service.
- Coordinate with doctors, nurses, billing, insurance, laboratory, pharmacy, and other departments.
- Explain hospital procedures, services, and basic billing-related information to patients.
- Maintain front-office records, registers, and daily reports.
- Support OPD/IPD admission and discharge procedures as required.
- Handle cash/card/UPI transactions when assigned and maintain proper documentation.
- Ensure patient confidentiality and follow hospital policies and procedures.
- Handle complaints professionally and escalate issues to the appropriate supervisor.
- Maintain a clean, organized, and welcoming reception area.

Required Qualifications & Experience

- Education: Graduation in any discipline.
- Experience: Minimum 1+ year of experience in a hospital or healthcare setting.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 Westfort Group of Institutions
📍 India