JOB PROFILE – IVF HOSPITAL MANAGER

Organization: Pravi IVF & Fertility Centre
Location: Kanpur
Position: IVF Hospital Manager
Department: Hospital Administration & Operations
Reporting To: Centre Head
Employment: Full-time

JOB PURPOSE

To manage the overall administrative, operational, financial and support functions of the IVF hospital, ensuring smooth day-to-day functioning, high-quality patient experience, efficient staff performance, regulatory compliance and sustainable growth.

KEY RESPONSIBILITIES1. Hospital Operations

- Manage the complete day-to-day functioning of the IVF hospital.
- Ensure smooth coordination between OPD, IVF unit, OT, embryology laboratory, nursing, pharmacy, reception, housekeeping, security and accounts.
- Monitor patient flow and minimize waiting time.
- Ensure adequate staffing and appropriate duty allocation.
- Resolve operational issues promptly.

2. Staff Management

- Supervise all non-consultant hospital staff.
- Prepare duty rosters and monitor attendance.
- Set responsibilities and performance expectations for each department.
- Conduct regular staff meetings and performance reviews.
- Identify training requirements.
- Address staff discipline, absenteeism and interpersonal issues.

3. IVF Centre Coordination

- Ensure smooth coordination of IVF cycles between doctors, nurses, embryologists and administrative teams.
- Monitor daily schedules for OPU, embryo transfer, IUI, OT procedures and consultations.
- Ensure availability of required consumables and equipment.
- Escalate clinical issues to the Medical Director/IVF Specialist rather than making independent medical decisions.

4. Patient Experience

- Ensure professional and compassionate patient handling.
- Monitor reception and counselling processes.
- Address patient complaints and grievances.




- Track patient feedback and implement corrective actions.
- Maintain confidentiality and qualified standards.

5. Financial & Administrative Management

- Monitor daily collections, billing and outstanding payments.
- Coordinate with the accounts department.
- Monitor hospital expenses and operational costs.
- Control wastage and unnecessary expenditure.
- Monitor consumable usage and procurement.
- Ensure proper authorization for purchases and expenses.

6. Quality & Compliance

- Ensure compliance with applicable healthcare and ART-related regulations.
- Maintain proper hospital documentation and records.
- Ensure infection-control protocols are followed.
- Monitor biomedical waste management.
- Ensure fire safety, emergency preparedness and equipment maintenance.
- Coordinate internal audits and quality-improvement activities.

8. Marketing & Business Development

- Coordinate with the marketing team to improve patient enquiries and centre visibility.
- Develop relationships with referring doctors and healthcare professionals.
- Support CME programmes, awareness camps and patient education activities.
- Monitor enquiry sources and treatment conversion data.
- Coordinate outreach activities for Kanpur and surrounding districts.

9. MIS & Reporting

Prepare and review monthly reports covering:

- OPD numbers
- New patient registrations
- IVF/IUI cycles
- OPU and embryo transfers
- Patient conversion
- Revenue and collections




- Outstanding payments
- Referral sources
- Marketing leads
- Patient complaints
- Staff attendance
- Inventory consumption
- Hospital expenses
- Equipment maintenance

KEY PERFORMANCE INDICATORS (KPIs)

- Smooth hospital operations
- Patient satisfaction
- Reduction in patient waiting time
- Staff productivity and discipline
- IVF cycle coordination efficiency
- Revenue and collection performance
- Cost and inventory control
- Patient enquiry-to-consultation conversion
- Consultation-to-treatment conversion
- Referral network development
- Regulatory compliance
- Reduction in patient complaints

QUALIFICATION

Preferred:

- MBA/MHA/PG Diploma in Hospital Administration
- BBA/BHA/B.Sc./B.Com. with relevant hospital-management experience

EXPERIENCE

Preferred: 5–10 years of hospital/IVF/fertility-centre administration experience.

Experience in an IVF centre, maternity hospital or multi-specialty hospital will be an advantage.

ESSENTIAL SKILLS

- Strong leadership and team-management skills
- Excellent communication in Hindi and English
- Hospital operations knowledge
- Financial and administrative understanding
- Inventory and vendor management
- Problem-solving and decision-making ability
- Computer/MS Office proficiency
- Good reporting and MIS skills
- Patient-centric approach
- Ability to work under pressure
- Professional and ethical conduct

IDEAL CANDIDATE

The ideal candidate should be a hands-on hospital administrator capable of independently managing the day-to-day operations of the IVF hospital while coordinating closely with the Medical Director and clinical team.

Working Hours: As per hospital requirements
Location: Pravi IVF, Kanpur

Pay: ₹20,000.00 - ₹450,000.00 per month

Work Location: In person

📌 IVF Centre Head Kanpur (India)
🏢 PRAVI IVF & Fertility Centre
📍 India