Company: Pet Trust Hospital
Location: Kanayannur, Kerala
Employment Type: Full time
Salary: ₹15,000/month and above (based on experience)
About Us
Pet Trust Hospital is a busy veterinary hospital providing comprehensive care for pets. We are looking for a friendly and organized Front Desk Staff member to be the first point of contact for our clients.
Job Description
We are hiring a full-time Front Desk / Receptionist to manage patient registration, appointments, billing, and client communication at our hospital's reception.
Key Responsibilities
- Greet and assist clients and their pets on arrival
- Register new patients and schedule appointments
- Handle billing, payment collection, and receipts
- Answer phone calls and respond to client queries
- Maintain accurate patient and appointment records
- Coordinate with doctors and attenders for smooth patient flow
- Handle basic administrative tasks and correspondence
Requirements
- Minimum Graduate preferred
- Good communication skills (English/Malayalam)
- Basic computer knowledge (MS Office, billing software)
- Pleasant and patient-friendly attitude
- Ability to multitask in a busy environment
- Prior front desk/customer service experience is a plus but not mandatory
Salary: ₹15,000 and above per month, based on experience