Job Title: Tele-Sales Executive – Real EstateJob Summary

We are looking for a motivated and target-oriented Tele-Sales Executive to join our Real Estate Sales Team. The candidate will be responsible for contacting potential customers, understanding their property requirements, explaining project details, generating site visits, following up with leads, and converting prospects into customers.

Key Responsibilities

- Lead Calling
- Make outbound calls to potential customers from company-provided leads.
- Handle inbound enquiries received through calls, websites, social media, portals, and other sources.
- Introduce the company and explain available real estate projects.
- Customer Requirement Understanding
- Understand customers' requirements such as location, budget, property type, plot size, and investment purpose.
- Identify suitable projects based on customer requirements.
- Project Explanation
- Explain project location, plot sizes, pricing, amenities, approvals, payment plans, offers, and other relevant details.
- Provide accurate information about the project and clarify customer queries.
- Lead Qualification
- Identify and categorize leads based on customer interest, budget, location preference, and purchase timeline.
- Update lead status accurately in the CRM.
- Follow-Up
- Conduct regular follow-ups with interested prospects.
- Maintain proper follow-up schedules and ensure no potential lead is missed.
- Follow up through calls and approved communication channels.
- Site Visit Generation
- Convince interested customers to schedule a Site Visit (SV).
- Coordinate site-visit dates and timings with customers and the sales team.
- Confirm scheduled visits and follow up with customers before the visit.
- Site Visit Follow-Up




- Contact customers after the site visit to understand their feedback and interest.
- Address basic queries and coordinate with the field sales team for further discussions.
- Sales Conversion
- Nurture leads from initial enquiry to booking.
- Support the sales team in converting qualified leads into property bookings.
- Maintain regular communication with prospective customers.
- CRM Management
- Record every customer interaction, call outcome, follow-up date, and lead status in the CRM.
- Keep customer information updated and accurate.
- Avoid duplicate entries and report duplicate or incorrect lead information.
- Daily Calling Targets
- Achieve assigned daily, weekly, and monthly calling targets.
- Maintain required call volume and quality standards.
- Lead Management
- Manage new leads, hot leads, warm leads, cold leads, and follow-up leads.
- Prioritize high-potential customers for timely follow-up.
- Customer Relationship Management
- Build and maintain professional relationships with customers.
- Provide timely responses to customer enquiries.
- Maintain a positive and professional approach during every interaction.
- Sales Coordination
- Coordinate with Sales Executives, Sales Managers, Site Teams, and other departments.
- Share qualified leads and site-visit details with the concerned sales team.
- Daily Reporting
- Submit daily calling and follow-up reports.
- Update details such as total calls, connected calls, interested leads, follow-ups,



site visits scheduled, site visits completed, and conversions.
- Target Achievement
- Work towards assigned sales, site-visit, and booking targets.
- Participate in team meetings and sales review discussions.

Lead Conversion Process

Recent Lead → First Call → Lead Qualification → Follow-Up → Site Visit Scheduled → Site Visit Completed → Customer Follow-Up → Negotiation → Booking → Payment → Registration

Required Skills

- Good verbal communication skills
- Strong convincing and negotiation skills
- Customer-handling skills
- Lead follow-up skills
- Basic knowledge of real estate sales
- Target-oriented approach
- Good listening skills
- Ability to handle customer objections
- Basic computer knowledge
- CRM knowledge is an added advantage
- Ability to maintain accurate records and reports

Eligibility

- Qualification: Any Degree / Diploma
- Experience: Freshers and experienced candidates can apply
- Real estate / Tele-sales / Telecalling experience is an added advantage.
- Candidates with good communication and sales skills are preferred.

Key Performance Indicators (KPIs)

- Daily outbound calls
- Connected calls
- Qualified leads
- Follow-ups completed
- Site visits scheduled
- Site visits completed
- Appointments generated
- Booking conversions
- Revenue generated
- CRM data accuracy
- Follow-up completion rate

Working Nature

Department: Sales / Tele-Sales
Industry: Real Estate
Role: Tele-Sales Executive / Telecaller
Employment Type: Full-Time
Reporting To: Sales Manager / Sales Team Leader

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Work Location: In person

📌 Telesales Executive (Chennai)
🏢 Asset tree homes
📍 Chennai