Designation Title: Pet Relationship

Manager Reporting to: Business Lead, Offline Channel

Job location: Bengaluru

Detailed job description:

- First impressions matter! You'll be the first point of contact for pet parents, setting the tone for their visit.
- Manage Customer journey and visit schedule calendar for Vets, Groomers, and customers.
- Answering questions, addressing concerns, and providing clear communication about services and products.
- Consultative selling, cross selling and upselling of products and services.
- Manage shelf space, display and merchandising. Demonstrating a strong knowledge of our pet retail products, recommending solutions based on pet needs, and processing transactions.
- Getting to know our pet parents and their furry companions, fostering trust, and creating a welcoming environment.
- Handling paperwork efficiently, maintaining accurate records, and keeping the clinic setting organized.
- Maintain the service levels and adherence to Standard operating procedures of the Facility.

Pay: ₹25,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Pet Relationship Manager (PRM) (India)
🏢 SuperTails
📍 India