Posted: 15/06/2026

- Competitive Salary
- Mumbai, India
- Permanent

Team Lead – Assignment Support

Join Halian (NES Fircroft) and take ownership of delivering best-in-class end-to-end contractor lifecycle support. In this leadership role, you will drive operational excellence by overseeing assignment processes, ensuring compliance, guiding your team, and enhancing the overall contractor experience.

You will act as a subject matter expert and key escalation point across onboarding, contractor management, reporting, and stakeholder communication, while continuously improving service delivery and internal processes. This is an excellent opportunity to combine leadership, operational expertise, and stakeholder management within a fast-paced global workforce solutions environment.

What Youll Be Doing

- Contractor Lifecycle Management: Oversee the complete pre-mobilisation and onboarding process, ensuring all documentation, approvals, and timelines are met.
- Global Mobility Support: Provide administrative support for global mobility and relocation activities where applicable.
- Compliance Monitoring: Monitor contractor lifecycle activities through Bullhorn, ATS platforms including IQN and Fieldglass, and internal trackers to ensure full compliance.
- Vendor Coordination: Liaise with third-party vendors to manage medical checks, documentation, and mobilisation requirements.
- Contractor Engagement: Build strong relationships with contractors through high-quality service delivery and clear, proactive communication.
- Regulatory Awareness: Stay current with compliance, legislative, client, and process updates relevant to contractor management.
- Client Requirements Management: Maintain a thorough understanding of client-specific requirements and local regulations related to contractor placements.
- Escalation Management: Act as the primary escalation point in the absence of the Assignment Support Manager.
- Mailbox Management: Oversee shared mailbox activities, ensuring queries are prioritised and resolved within agreed service levels.
- Consultant Support: Partner with consultants by proactively gathering project information and identifying potential opportunities.
- Offboarding Administration: Manage contractor offboarding activities, close placements within Bullhorn, and maintain accurate forecasting data.
- Process Improvement: Identify and implement improvements that enhance operational efficiency, compliance, and service quality.
- Compliance Reporting: Deliver accurate weekly contractor status reports and support compliance monitoring activities.
- Audit Readiness: Track overdue placements, compliance gaps, and expiring assignments to support operational and audit requirements.
- Ad Hoc Reporting: Prepare client-specific reports, rate analyses,



and business reporting requests as required.
- Stakeholder Collaboration: Work closely with Commercial, Payroll, Travel, and internal teams to ensure seamless service delivery.
- Regional Coordination: Collaborate with regional Assignment Support teams to ensure consistency and operational alignment.
- Risk Management: Proactively identify and escalate risks, issues, or delays to leadership teams.
- System Support: Report system issues and coordinate with relevant stakeholders to ensure resolution.
- Visa & Logistics Support: Manage visa processes, liaise with immigration partners, and support mobilisation requirements where applicable.
- Research & Planning: Investigate visa and mobilisation requirements for new regions and emerging markets.
- Team Leadership: Lead, coach, and mentor team members to drive high performance, accuracy, and engagement.
- Workload Management: Support work allocation, resource planning, and adherence to service level agreements.
- Performance Leadership: Drive team engagement and maintain productivity during periods of operational change.

Why Halian

- Competitive Reward Package: Attractive salary and bonus structure that recognises performance and contribution.
- Adaptable Working: Hybrid working arrangement, including one work-from-home day per week.
- Career Development: Access ongoing training, development opportunities, and career progression pathways.
- Leadership Opportunity: Take ownership of team performance while influencing operational excellence across the business.
- Global Exposure: Collaborate with international teams, stakeholders, contractors, and clients across multiple regions.
- Collaborative Culture: Join a supportive environment that values teamwork, innovation, and continuous improvement.
- Community Engagement: Participate in charity, volunteering, and community initiatives that make a positive impact.
- Business Impact: Play a key role in delivering exceptional contractor experiences and supporting business growth.

What Were Looking For

- Customer Focus: Strong understanding of contractor and client needs, with a commitment to delivering exceptional service experiences.
- Enterprise Mindset: Ability to contribute to operational performance and wider business objectives.
- Integrity & Accountability: Strong appreciation of compliance requirements, confidentiality,



and professional responsibility.
- Collaboration: Proven ability to work effectively across teams, functions, and global regions.
- Drive & Ownership: Proactive, solution-oriented approach with a strong sense of accountability.
- Leadership Capability: Demonstrated ability to coach, mentor, and lead teams through change and growth.
- Organisation Skills: Excellent organisational and multitasking abilities with effective prioritisation skills.
- Attention to Detail: High levels of accuracy and attention to detail across complex administrative processes.
- Problem Solving: Strong analytical and problem-solving capabilities with a focus on practical solutions.
- Communication Skills: Excellent verbal and written communication skills with confidence engaging a range of stakeholders.
- Adaptability: Comfortable operating within a fast-paced environment and managing changing priorities.
- Technical Proficiency: Strong working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
- Assignment Support Experience: Previous experience within contractor management, assignment support, workforce solutions, recruitment operations, or a related environment.
- Systems Knowledge: Experience using Bullhorn, vendor management systems, ATS platforms, or similar operational systems would be advantageous.
- Compliance Awareness: Strong understanding of contractor compliance, onboarding processes, and workforce administration.

Who Are We?

NES Fircroft is a global leader in workforce solutions, connecting world-class talent with major engineering and technical projects worldwide. Since 1978, we have specialised in delivering staffing and workforce solutions across sectors including Oil & Gas, Power, Construction, Life Sciences, Manufacturing, Chemicals, Mining, Automotive, and IT.

With over 2,000 employees across 58 global offices, we combine international reach with local expertise to help clients secure the talent they need while supporting professionals in building successful careers. Our culture is built on collaboration, innovation, integrity, and excellence.

Accessibility & Inclusion

At NES Fircroft, we are committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed. We welcome applications from all qualified individuals and are dedicated to providing reasonable adjustments throughout the recruitment process and employment lifecycle. If you require support or accommodations, we encourage you to let us know.

About Us: https://www.nesfircroft.com

Meet The Team: https://www.nesfircroft.com/contact-us

YouTube: https://www.youtube.com/@NESFircroft

LinkedIn: https://www.linkedin.com/company/nes-fircroft/

Shriya Singh

📌 Team Lead Assignment Support (Halian) (India)
🏢 NES Internal
📍 India