Job Description – Telecaller cum Data Entry Operator

Position: Telecaller cum Data Entry Operator
Location: Patna, Bihar
Department: Operations
Employment Type: Full-Time

Job Summary

We are looking for a Telecaller cum Data Entry Operator who will be responsible for making calls, coordinating with candidates customers, maintaining accurate records, and performing day-to-day data entry and documentation activities. The ideal candidate should have good communication skills, basic computer knowledge, and attention to detail.

Key Responsibilities

- Make regular outbound calls to candidates/customers and provide relevant information.
- Handle incoming calls and respond to queries professionally.
- Follow up with candidates/customers regarding requirements, appointments, documents, and other updates.
- Maintain and update candidate databases and records.
- Perform accurate data entry in Excel, Google Sheets, portals, and internal systems.
- Verify and update existing data to ensure accuracy and completeness.
- Prepare daily/weekly reports and maintain proper documentation.
- Coordinate with the Operations team for data collection and follow-ups.
- Maintain call records, follow-up status, and daily activity reports.




- Ensure timely completion of assigned data-entry and calling targets.
- Maintain confidentiality of company and candidate/customer information.
- Perform other administrative and coordination tasks as assigned by the reporting manager.

Eligibility

- Qualification: 12th Pass ,Graduate in any discipline.
- Experience: 1–2 years in telecalling, data entry, customer support, or coordination preferred.
- Freshers with good communication and computer skills may also be considered.
- Good verbal and written communication skills.
- Basic knowledge of MS Excel, MS Word, Email, and Internet.
- Good typing speed and accuracy.
- Ability to manage multiple tasks and meet deadlines.

Key Skills

Telecalling | Data Entry | MS Excel | Communication | Follow-up | Documentation | Customer Handling | Reporting | Coordination

Preferred Candidate

- Responsible and disciplined.
- Confident while communicating over the phone.
- Detail-oriented with good data accuracy.
- Comfortable working with targets and regular follow-ups.
- Good team coordination and problem-solving ability.

Pay: ₹10,000.00 - ₹20,000.00 per month

Advantages:

- Flexible schedule

Work Location: In person

📌 Data Entry Operator/Computer Operator (Patna)
🏢 SHIKSHA
📍 Patna