Senior Documentation Lead
Noida, Uttar Pradesh
Job Summary
Senior Content Writer
Experience: 5+ Years
Position Overview:
We are seeking an experienced and highly skilled Content Writer with a minimum of 5 years of professional writing experience to develop high-quality business and technical documentation. The ideal candidate will have exceptional written and verbal English communication skills and be capable of translating complex business and technical concepts into transparent, concise, and user-friendly content.
This role will be responsible for creating and maintaining Business User Guides, Quick Reference Guides (QRGs), and high-level Technical Documentation to support business transformation, process improvement, and technology initiatives.
Key Responsibility:
- Develop, write, edit, and maintain Business user guides and training-related documentation as required
- Create comprehensive Quick Reference Guides (QRGs), user manuals, and standard operating procedures.
- Produce high-level technical documentation for business and technology projects.
- Collaborate with business stakeholders, project managers, SMEs, and technical teams to gather information and document requirements.
- Translate complex technical and business information into easy-to-understand content for diverse audiences.
- Ensure consistency, quality, and adherence to organizational documentation standards.
- Review, update, and improve existing documentation to align with business changes and project requirements.
- Support change management and user adoption initiatives through effective communication materials.
- Maintain version control and document governance processes.
Mandatory Skills:
- Minimum 5+ years of experience as a Content Writer, Technical Writer,
or Documentation Specialist.
- Excellent English written and verbal communication skills.
- Proven experience creating:
o Business Training Plans
o Quick Reference Guides (QRGs)
o Process Documentation
o User Guides and Manuals
o High-level Technical Documentation
- Strong editing, proofreading, and content quality assurance skills.
- Ability to work with cross-functional business and technical teams.
- Strong stakeholder engagement and communication capabilities.
- Highly organized with excellent attention to detail.
- Excellent in communication skills – proficiency in English a must.
Preferred Skills:
- Experience working in Engineering, Construction, Utilities environments.
- Exposure to Agile, Waterfall, or Hybrid project delivery methodologies.
- Experience documenting technical systems, applications, or engineering processes.
- Business Process Documentation
- Change Management and Training Documentation
- Technology implementation and business transformation projects
Key Responsibilities
Key Responsibility:
- Develop, write, edit, and maintain Business user guides and training-related documentation as required
- Create comprehensive Quick Reference Guides (QRGs), user manuals, and standard operating procedures.
- Produce high-level technical documentation for business and technology projects.
- Collaborate with business stakeholders, project managers, SMEs,
and technical teams to gather information and document requirements.
- Translate complex technical and business information into easy-to-understand content for diverse audiences.
- Ensure consistency, quality, and adherence to organizational documentation standards.
- Review, update, and improve existing documentation to align with business changes and project requirements.
- Support change management and user adoption initiatives through effective communication materials.
- Maintain version control and document governance processes.
Skill Requirements
Mandatory Skills:
- Minimum 5+ years of experience as a Content Writer, Technical Writer, or Documentation Specialist.
- Excellent English written and verbal communication skills.
- Proven experience creating:
o Business Training Plans
o Quick Reference Guides (QRGs)
o Process Documentation
o User Guides and Manuals
o High-level Technical Documentation
- Strong editing, proofreading, and content quality assurance skills.
- Ability to work with cross-functional business and technical teams.
- Strong stakeholder engagement and communication capabilities.
- Highly organized with excellent attention to detail.
- Excellent in communication skills – proficiency in English a must.
Other Requirements
Preferred Skills:
- Experience working in Engineering, Construction, Utilities environments.
- Exposure to Agile, Waterfall, or Hybrid project delivery methodologies.
- Experience documenting technical systems, applications, or engineering processes.
- Business Process Documentation
- Change Management and Training Documentation
- Technology implementation and business transformation projects
📌 Senior Documentation Lead (Noida)
🏢 HCLTech
📍 Noida