Job DescriptionCompany Overview : NnBlue Pearl HealthTech (BPHT) is a Pune-based healthcare technology company and the maker of eLABAssist, a cloud SaaS platform serving over 2,000 pathology and radiology laboratories across India and internationally. We build end-to-end laboratory information and management systems — from patient registration and sample tracking through to reporting, billing, quality assurance, and compliance — for labs ranging from single-site diagnostics centres to large multi-location corporate chains. NnRole Overview : NnWe are looking for an experienced Program Manager to lead end-to-end delivery of our next-generation healthcare platform. The role will coordinate product, engineering, QA, infrastructure, implementation, and compliance, ensuring delivery timelines, dependencies, risks, and stakeholder alignment are effectively managed. NnKey Responsibilities : NnProgram planning and governance Nn Own and maintain the master program plan across all workstreams — product, engineering, QA, infrastructure, implementation, and compliance — with clear milestones, owners, dependencies, and risk registers. N Define and run the cross-workstream delivery cadence: weekly engineering and product syncs, fortnightly risk reviews, and monthly executive and stakeholder status reports. N Maintain a live dependency map across parallel workstreams and proactively identify and resolve blockers before they affect the critical path. N Produce board-ready andinvestor-level program status updates — translating technical and delivery detail into business-level progress and decision points. NnnDelivery and execution Nn Drive delivery accountability across engineering squads and functional leads — without line management authority — through clear plans, transparent tracking, and structured escalation. N Manage scope, schedule,and quality trade-offs with product and engineering leadership, ensuring that changes are assessed for impact across the full program before being accepted. N Own the risk register: identify, assess, and track program-level risks across technical, resource, regulatory, and commercial dimensions, with mitigation plans for each. N Coordinate QA and release management for major milestones — ensuring readiness gates are defined, tracked, and met before customer-facing releases.



NnnStakeholder management Nn Serve as the primary coordination point between the co-founders, engineering leads, product management, the business analyst team, and external implementation and sales partners. N Manage relationships with enterprise customer accounts during platform onboarding and migration — coordinating implementation timelines, go-live plans, and escalation resolution. N Coordinate with international sales and implementation partners as the platform expands into new geographies, managing SOW governance, delivery timelines, and partner accountability. NnnInternational expansion coordination Nn Coordinate multi-region deployment and compliance requirements across target markets including India, Africa, Southeast Asia, and the United States — working with legal, data, and engineering to track regulatory calendars. N Manage localisation andmarket-specific customisation workstreams — ensuring locale, language, currency, and regulatory requirements are captured, prioritised, and delivered on schedule. N Onboard and manage international implementation partners: structured partner onboarding, SOW governance, delivery accountability, and escalation management. NnnProcess and documentation Nn Establish and maintain delivery processes, templates, and documentation standards for the program — including decision logs, RAID logs, sprint planning artefacts, and release notes. N Drive continuous improvement of delivery practices across the engineering and product teams, identifying bottlenecks and introducing lightweight process improvements without adding bureaucracy. NnWhar we are Looking for : Nnn 8+ years of program or project management experience, with at least 3 years managing large, multi-workstream technology programs — platform rebuilds, SaaS product development, or enterprise ERP/LIMS implementations — not just feature-level delivery. N Demonstrated experiencemanaging programs that span multiple functional teams (engineering, product, QA, infrastructure, customer success) with accountability for the overall plan rather than one workstream.



N Direct experience coordinating software rollouts across international geographies — managing localisation requirements, regulatory compliance calendars, and partner delivery accountability across at least two countries or regions. N Strong stakeholder management: comfortable engaging with co-founders and senior leadership, enterprise customers, and external partners in the same week, with communication calibrated to each audience. N Excellent written communication: capable of producing a detailed dependency map for an engineering lead and a clean, concise board update for investors from the same underlying program data. N Solid command of program management tools and practices: Gantt/milestone planning, RAID logs, dependency tracking, risk management, and release governance — applied pragmatically, not ceremonially. NnnPreferred experience : Nnn Prior experience in healthcare IT, diagnostics, laboratory information systems, hospital information systems, or adjacent regulated software — with exposure to compliance frameworks such as NABL, NABH, ISO 15189, HIPAA, or CAP. N Experience managing ISV-to-enterprise go-to-market programs — coordinating sales engineering, customer implementation, and post-go-live support as a unified delivery motion. N Familiarity with cloud-hosted SaaS product delivery on Azure or AWS — understanding infrastructure, deployment pipelines, and multi-tenant architecture at a conceptual level sufficient to track dependencies and risks. N PMP, PRINCE2, SAFe, or equivalent program management certification is a plus, though demonstrated delivery track record is weighted more heavily. NnnHow you work : Nnn Youare comfortable operating in ambiguity — building structure and clarity where none exists, without waiting for someone else to define the framework first. N You default to written,asynchronous communication and treat clear documentation as a skilled habit, not an afterthought. N You escalate early and with options — bringing problems with proposed mitigations to leadership, not just status updates. N You hold people accountable without friction — clear, consistent, and direct without being adversarial. N You are genuinely curious about the domain and motivated by the complexity of building software that serves clinical and diagnostic workflows. N

📌 Program Manager - Healthcare Technology (Pune)
🏢 eLabAssist LIMS
📍 Pune