About the Role

Flexton is looking for an India-based ServiceNow Business Development Manager with prior US market exposure to drive new business across consulting, implementation, development, staffing, training, and managed services. You'll own the full sales cycle — from prospecting to closed revenue — leveraging your existing network in the ServiceNow ecosystem and your experience engaging US clients.

What You'll Do

- Generate and close current ServiceNow business opportunities
- Work closely with the Flexton US Sales team & India Delivery team on GTM strategy
- Work closely with ServiceNow Account Executive and pursue business opportunities
- Coordinate with the Marketing Agencies on branding and to generate potential sales leads
- Build relationships with CXOs, IT Heads, CIOs, and ServiceNow decision-makers
- Build pipeline via LinkedIn, outreach, referrals, partnerships, and events
- Own the sales cycle: prospecting → discovery → proposal → negotiation → closure
- Partner with delivery teams on proposals, SOWs, and commercial offerings
- Develop partnerships with ServiceNow customers, partners, and consulting firms
- Track pipeline, forecasts, and revenue through CRM




- Hit monthly/quarterly revenue and business-development targets

What You'll Need

- 5+ years in B2B IT services Business Development/Sales, with a proven track record of closing new business
- Experience selling ServiceNow-related services (Consulting, Implementation, ITSM, ITOM, CSM, SPM, Staffing, Managed Services, or Training)
- Existing network in the ServiceNow/IT ecosystem (strongly preferred)
- Experience with US, UK, or Middle East markets (a plus)
- Strong consultative selling, negotiation, and relationship-building skills
- Excellent communication and interpersonal skills — able to build trust with senior US decision-makers across calls, email, and in-person settings
- Comfortable working US hours/overlap as needed to support the target market
- Ability to self-generate pipeline, not just work inbound leads
- Proficient in using AI tools (prospecting, outreach personalization, sales intelligence, CRM automation) to sharpen targeting and speed up the sales cycle
- Comfort with CRM and sales-performance dashboards

📌 Business Development Manager – ServiceNow (Bengaluru)
🏢 Flexton
📍 Bengaluru