Job Description

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. As a Junior Site Reliability Engineer, you will work closely with senior engineers to support and improve the observability, reliability, and performance of complex cloud-based systems. This is a great chance to develop your skills in monitoring, automation, and troubleshooting production services while learning from experienced SREs.

Responsibilities:

- Assist in monitoring approximately 30 microservices and ensure system health and performance.
- Help build and maintain dashboards for system observability and reporting.
- Participate in troubleshooting production issues, escalating where necessary.
- Collaborate with service owners to collect requirements and improve monitoring coverage.
- Support automation initiatives to streamline reporting and log management.
- Contribute to a consistent look and feel of dashboards for quick issue identification.

📌 Junior SRE Engineer (Bengaluru)
🏢 Miratech
📍 Bengaluru