We are seeking a seasoned Integration & API Management Specialist with strong
hands-on experience inWSO2 API Manager, Azure API Management (APIM), and Solace
PubSub+ to support and operate our enterprise API and integration platforms.

This role is critical to ensuring the platform reliability, operational
excellence,stability, security, governance, and availability of API platforms
while providing technical and operational leadership forbusiness critical,
Tier1 integrations ensuring stable operations and continuous modernization.

In addition to deep integration and middleware expertise, the role requires
strongAI and automation awareness to modernize operations through AIOps,
intelligent monitoring, predictive analytics, and automation driven remediation.

Key Responsibilities

API Platform Operations & Support

* Own 24X7 end-to-end operations and support of WSO2 API Manager (v3.2+),
Azure API Management, and Solace PubSub+ platforms across environments.
* Ensure high availability, performance, resilience, and security of
enterprise integration platforms supporting Tier‑1 workloads.
* Monitor API traffic, message flows, latency, throughput, and error rates to
ensurehigh availability and SLA compliance.
* Perform incident triage, root cause analysis, and problem management for
production issues related to API gateways, integrations, and messaging
platforms.
* Coordinate with application teams, vendors, and infrastructure teams during
major incidents and planned maintenance windows.
* Drive proactive monitoring and observability using SAP monitoring tools,
Splunk, ElasticSearch, and cloud‑native platforms.
* Proactively identify operational risks, capacity constraints, and
performance bottlenecks.Platform Administration & Governance

* Administer API platforms including tenant configuration, access control,
certificates, policies, throttling, and routing.
* Enforce API governance standards, lifecycle controls, versioning policies,
and security guardrails.
* Support API onboarding, decommissioning, and lifecycle transitions in
alignment with enterprise standards.
* Ensure compliance with enterprise security requirements including OAuth2,
OIDC, SAML, SSL/TLS, and token management.
* Govern capacity planning, performance tuning, upgrades, patching, and
lifecycle management.
* Establish and maintain runbooks, SOPs, operational playbooks, and
escalation models.
* Partner with architecture and delivery teams to ensure operational
readiness, resiliency,



and supportability before go‑live.

AI‑Enabled Operations & Automation

* Drive adoption of AI‑assisted operations (AIOps) for anomaly detection,
alert correlation, predictive capacity planning, and incident reduction.
* Promote intelligent automation across monitoring, remediation, deployment
validation, and operational reporting.
* Leverage AI tools for log analysis, performance insights, trend detection,
and forecasting.
* Collaborate with engineering and product teams to embed AI‑driven
observability and self‑healing capabilities into platforms.

People & Delivery Leadership

* Provide technical leadership, mentoring, and guidance to integration
operations engineers.
* Foster a culture of ownership, accountability, continuous improvement, and
customer focus.
* Drive skill development across API Management and integration platforms,
cloud, DevOps, and AI.
* Support on‑call rotations, workload prioritization, and operational
capacity planning.

CI/CD, Release & Change Enablement

* Support and operate CI/CD pipelines for API deployments and configuration
changes (without owning API code development).
* Validate deployments, configuration changes, and releases across lower and
production environments.
* Partner with DevOps teams to improve automation, rollback mechanisms, and
deployment reliability.
* Participate in change management, release readiness reviews, and post
deployment validation.

Observability & Operational Excellence

* Configure and support monitoring, logging, and alerting using tools such as
Splunk, ELK Stack, Prometheus, Grafana, or equivalent.
* Define operational dashboards and alerts for proactive detection of
platform and integration issues.
* Drive continuous improvement initiatives to enhance platform resilience,
stability, and operational maturity.
* Maintain and improve runbooks, SOPs, and operational documentation.

Stakeholder Collaboration & Enablement

* Act as a key liaison between architecture, security, application teams, and
vendors for API platform operations.
* Deliver clear,



executive level communication on platform health, risks,
incidents, and improvement initiatives.
* Guide application teams on API onboarding, best practices, and operational
readiness.
* Influence enterprise adoption of best practices, standards, and reusable
integration services.

Required Skills & Qualifications

* 10+ years of overall IT experience, with 7+ years in integration and
middleware platforms operations.
* Strong operational experience with:
* WSO2 API Manager (v3.2+)
* Azure API Management
* Solace PubSub+(Event Driven Architecture)
* Proven expertise in API platform operations, support, administration, and
governance.
* Solid understanding of REST APIs, OpenAPI specifications, API lifecycle
management, and versioning (from an operational perspective).
* Experience supporting cloud and hybrid deployments, preferably on Microsoft
Azure.
* Working knowledge of containerized platforms, Kubernetes, and microservices
runtime environments.
* Hands-on experience with WSO2 Identity Server / IAM integrations for
authentication and authorization.
* AI-augmented Operations experience
* Strong experience with log analysis, monitoring, and troubleshooting using
Splunk, ELK, or similar tools.
* Familiarity with CI/CD pipelines, release processes, and deployment
automation for API platforms.
* Strong understanding of API security practices and OWASP Top 10 risks.
* Excellent analytical, troubleshooting, and documentation skills.
* Strong communication skills with the ability to work effectively across
technical and non-technical stakeholders.
* Proven ability to operate effectively in complex, high pressure, and
ambiguous environments.
* Robust decision making, accountability, and problem solving mindset.
* Exposure to DevOps and SRE practices, including reliability engineering
concepts.
* Experience supporting event-driven architectures and enterprise messaging
platforms.
* Exposure to DevOps and SRE practices, including reliability engineering
concepts.
* Experience with infrastructure-as-code and configuration management.
* Familiarity with Agile delivery models and tools such as JIRA and
Confluence.
* Experience operating other API platforms such as Apigee, MuleSoft, or IBM
API Connect is a plus.

Preferred Qualifications

* Bachelor’s degree in Computer Science, Engineering or related field.
* Certifications in WSO2, Solace PubSub+, Azure, or related integration
technologies.

📌 Specialist - Integration& Azure APIM) - Ops (Pune)
🏢 Enterprise Integration Services
📍 Pune