About the Role
We are looking for a versatile Business Process Automation Engineer who can design and build end-to-end automation - spanning browser/RPA automation, backend services and integrations, lightweight internal tools/dashboards, and AI-agent-driven workflows. You will identify manual, repetitive business processes and turn them into reliable, observable, and scalable automated systems, using both traditional automation tooling and up-to-date agentic AI where it adds real value.

Location: Kolkata

Experience: 2-7 years

Key Responsibilities
• Design, build, and maintain automation solutions across browser/RPA automation, workflow orchestration, and system integrations.
• Develop browser and E2E automation using Playwright/Selenium/Puppeteer in JavaScript/TypeScript or Python.
• Build and manage workflow automations using n8n, Zapier, Make, or Power Automate, connecting internal tools and third-party services.
• Develop and maintain backend services and REST/GraphQL APIs (Node.js, Python, PHP/Laravel, or Java) that power automation workflows.
• Build easy internal tools, admin panels, and dashboards (React/Vue/HTML-CSS-JS) for monitoring and controlling automations.
• Design and implement AI-agent-driven workflows using LLM APIs, prompt engineering, and agent frameworks to automate judgment-based or unstructured tasks.
• Apply RAG and vector-search techniques where automations need to reason over internal documents or data.
• Work with MySQL/PostgreSQL/MongoDB and message queues for data validation, state management, and event-driven automation.




• Use Git, CI/CD pipelines, and containerization to package, test, and deploy automation workflows reliably.
• Debug and troubleshoot automation and integration failures, and drive root-cause analysis across the stack.
• Proactively identify repetitive, manual, or error-prone processes and propose the right automation approach (RPA, workflow tool, custom code, or AI agent).
• Document automation architecture, configurations, and runbooks; partner with product, engineering, and business stakeholders.

RequirementsAutomation & RPA
• Hands-on experience with browser automation tools such as Playwright, Selenium, or Puppeteer.
• Hands-on experience with workflow/iPaaS automation tools such as n8n, Zapier, Make, or Power Automate.
• Exposure to RPA platforms (UiPath, Automation Anywhere, Blue Prism) is a plus.

Backend Development
• Strong scripting/programming in JavaScript/TypeScript, Python, or PHP (Laravel), with ability to build and maintain APIs.
• Good understanding of REST/GraphQL APIs, authentication/authorization, and third-party integration patterns.
• Good SQL and database fundamentals (MySQL/PostgreSQL); NoSQL (MongoDB) exposure is a plus.




• Familiarity with message queues/event-driven patterns (RabbitMQ, Kafka, or similar) for asynchronous automation.

Frontend / Internal Tooling
• Working knowledge of JavaScript/TypeScript with React or Vue for building lightweight internal dashboards and admin tools.
• Comfortable with HTML/CSS fundamentals for quick internal UI work.

Agentic AI / LLM
• Practical understanding of LLM APIs (OpenAI, Anthropic, or similar), prompt engineering, and function/tool calling.
• Familiarity with agent frameworks such as LangChain, LangGraph, CrewAI, or AutoGen for building autonomous or semi-autonomous workflows.
• Basic understanding of RAG patterns and vector databases (Pinecone, Weaviate, pgvector, or similar).
• Ability to evaluate when an AI agent is the right tool versus deterministic automation, and to validate AI-generated output for quality and safety.

DevOps & Cloud
• Working knowledge of Git, branching, merge requests, and CI/CD pipelines (GitLab CI, GitHub Actions, or Jenkins).
• Exposure to Docker/containerization; cloud platform experience (AWS, Azure, or GCP) is a plus.

Good to Have
• Experience with Kubernetes or serverless platforms (AWS Lambda, Azure Functions).
• Experience building multi-agent or tool-using AI systems in production.
• Exposure to observability/monitoring for automation pipelines (logs, alerts, dashboards).
• Experience mentoring junior engineers or driving automation adoption across teams.

📌 Business Process Automation (BPA) Engineer - Kolkata
🏢 2COMs
📍 Kolkata