Customer Service Representative

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

Apply By

Not Provided

Posted today

Fresher Job

Be an early applicant

About the job

If you are interested in joining our team, please share your resume at [email protected] or WhatsApp at (phone hidden)

Company: Policy Bazaar Insurance Brokers Pvt. Ltd.

Location: Sector 44, Gurugram

Employment Type: Full-time

Salary range: 2.5 - 4LPA, depending on relevant experience.

Customer Service Executive

Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities:

- Handle customer inquiries via phone, email, and chat.

- Provide detailed information about our products and services.

- Assist customers in making informed decisions about their insurance needs.

- Maintain accurate records of customer interactions and transactions.

- Resolve customer complaints in a professional and timely manner.





- Collaborate with team members to improve customer satisfaction.

Requirements:

- Experience: 0-4 years in customer service or sales.

- Excellent communication and interpersonal skills.

- Ability to handle high-pressure situations and resolve conflicts effectively.

- Basic computer skills and familiarity with CRM systems.

- Strong problem-solving abilities and attention to detail.

- High School Diploma and Bachelor's degree preferred.

Working Conditions:

- 6-day working week.

We do not conduct virtual interviews.

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Representative - Fresher (Haryana)
🏢 Policybazaar.com
📍 Haryana