22 Sep
|
Impetus Career Consultants
|
Sahibzada Ajit Singh Nagar
22 Sep
Impetus Career Consultants
Sahibzada Ajit Singh Nagar
Team Lead- Customer Service | USLocation: MohaliShift: US ShiftExperience: 4+ Years (2+ Years as Team Lead on paper)What You’ll DoLead and manage a team of voice process agents.Monitor performance, provide coaching, and conduct regular one-on-ones.Ensure team adherence to quality, productivity, and customer satisfaction metrics.What We’re Looking ForExperience: 4+ years of experience in an international voice process, with at least 1–2 years in a leadership role.Mandatory Requirement: Must have BFSI background/Experience
📌 Customer Support Team Lead (Sahibzada Ajit Singh Nagar)
🏢 Impetus Career Consultants
📍 Sahibzada Ajit Singh Nagar