22 Sep
|
Sam & Marshall
|
Kanpur
22 Sep
Sam & Marshall
Kanpur
Customer Support Specialist Location: NoidaSalary: ₹30,000 per monthJob Type: Full-timeWe are looking for a Customer Support Specialist to handle customer queries through calls, messages, and emails.Responsibilities:Handle customer queries through calls, WhatsApp/messages, and emailsResolve customer complaints and provide suitable solutionsAssist customers with orders, returns, refunds, exchanges, and delivery issuesCoordinate with internal teams to resolve customer concernsFollow up with customers to ensure satisfactionMaintain a polite and skilled approachRequirements:Good communication skills in English and HindiBasic knowledge of eyewearAbility to handle customers professionallyStrong problem-solving skillsPatient and customer-friendly attitudePrior customer support experience will be preferred
📌 Customer Service Support Specialist (Kanpur)
🏢 Sam & Marshall
📍 Kanpur