Job Type: Full-time

Medical Advisor & CounselorCompany: DRIP LABS | SNNYLO GroupLocation: Gurgaon / Delhi-NCREmployment Type: Full-time | On-siteDepartment: Medical Advisory / Patient Experience / Business DevelopmentExperience: 2–6 years preferredSALARY: INR. 3.5LPA - 6 LPAAbout DRIPLABSDRIPLABS is a rapidly growing medical wellness and longevity company focused on personalized, physician-guided wellness solutions.The company operates at the intersection of healthcare, preventive wellness, longevity, medical aesthetics, nutrition, recovery and performance, delivering premium experiences designed around individual health and wellness objectives.DRIPLABS works with consumers, physicians, wellness centers, clinics and other healthcare stakeholders to create a clinically guided and professionally managed patient journey.Our approach combines medical expertise, evidence-informed wellness protocols, personalized counseling and premium customer experience.As we continue expanding across Delhi-NCR and other markets, we are looking for professionals who can understand healthcare, communicate medical concepts effectively and build meaningful relationships with consumers and healthcare stakeholders.About the RoleWe are looking for a Medical Advisor & Counselor who can act as a trusted first point of contact between DRIP LABS and prospective clients, existing members, physicians and healthcare partners.This is not a conventional telesales or call-center position.The role requires a candidate who understands the healthcare ecosystem, is comfortable discussing health and wellness services with consumers and doctors, and can translate complex medical and wellness concepts into simple, credible and understandable conversations.The Medical Advisor & Counselor will be responsible for understanding a client's requirements, educating them about relevant DRIP LABS services, addressing questions, coordinating with the clinical team when required, and guiding qualified prospects toward the appropriate consultation or next step.The role will also involve consultative sales and business development, including lead conversion, follow-ups, treatment/protocol pitching and relationship management.The ideal candidate should be able to combine:Healthcare understanding + Medical communication + Consultative counseling + Sales ability + Relationship management.WHAT YOU WILL DO1. Medical & Wellness CounselingSpeak with prospective and existing clients to understand their wellness objectives, concerns and expectations.Educate consumers about DRIP LABS' wellness services, protocols and consultation pathways using approved medical and clinical information.Explain the purpose, process and general benefits of relevant wellness protocols in a clear and responsible manner.Communicate complex healthcare and wellness concepts in simple, consumer-friendly language.Understand common questions, concerns and objections related to IV wellness, recovery, nutrition, healthy aging, longevity and related services.2. Consultative Sales & Lead ConversionManage inbound and outbound conversations with qualified healthcare and wellness leads.Understand the client's requirement before recommending the appropriate consultation pathway or service information.Present DRIP LABS' treatments and wellness solutions in a consultative, educational manner.Explain treatment/protocol journeys,



consultation processes and relevant service information.Communicate the value proposition of premium medical wellness services.Address consumer objections related to efficacy, safety, process, pricing, commitment and expectations using approved information.Convert qualified prospects into consultations, appointments and eligible bookings.Maintain structured follow-ups with prospects who require additional time or information.Build long-term relationships rather than relying on transactional sales.Consistently work toward agreed conversion, revenue and customer acquisition objectives.3. Healthcare Ecosystem & Stakeholder EngagementThe candidate should be comfortable interacting with multiple healthcare stakeholders, including:Consumers / patientsDoctors and physiciansDermatologistsAesthetic practitionersWellness professionalsClinic ownersHealthcare entrepreneursHospital / clinic personnelWellness center partnersDistribution and channel partnersResponsibilities may include:Communicating DRIP LABS' services and protocols to healthcare professionals and relevant stakeholders.Supporting physician and clinic conversations with accurate product/service information.Understanding stakeholder requirements and coordinating internally with medical and commercial teams.Supporting onboarding and relationship development with relevant healthcare partners.Building credibility through professional, medically responsible communication.5. Product & Protocol LearningDRIP LABS operates in a rapidly evolving segment.Therefore, the candidate must be a fast learner with strong curiosity about healthcare and emerging wellness science.You will be expected to quickly develop working knowledge of areas such as:IV wellness therapyNutritional IV protocolsNAD+ and cellular wellnessRecovery and performanceHealthy aging and longevityVitamins and micronutrientsAntioxidant and nutritional protocolsWellness optimizationMedical aestheticsPreventive wellnessLifestyle and performance wellnessEmerging longevity technologiesPrior knowledge of every category is not mandatory.However, the ability to understand new scientific concepts quickly, learn protocols systematically and communicate them accurately is essential.7. CRM & ReportingMaintain accurate customer and lead information in the CRM.Document call outcomes, customer requirements, follow-ups and appointment status.Maintain systematic follow-up schedules.Track lead movement through the sales funnel.Maintain daily and weekly activity reports.Monitor consultation and conversion performance.Key Performance Areas / KRAsPerformance will be evaluated across both commercial performance and quality of healthcare communication.Medical CounselingQuality of client conversationsAccuracy of information communicatedUnderstanding of customer requirementsAppropriate escalation to clinical teamsCustomer trust and satisfactionSales & ConversionQualified leads handledConsultation bookingsLead-to-consultation conversionConsultation-to-booking conversionRevenue contributionFollow-up conversionRepeat customer engagementHealthcare Stakeholder EngagementDoctor / clinic interactionsHealthcare partner engagementStakeholder relationship developmentOperational ExcellenceCRM accuracyLead response timeFollow-up disciplineAppointment coordinationReporting qualityWho We Are Looking ForWe are looking for someone who has already worked within a healthcare or healthcare-adjacent ecosystem and understands that healthcare selling is fundamentally different from conventional consumer sales.The ideal candidate will be:Healthcare-awareCommercially confidentConsultative rather than aggressively sales-drivenArticulate and persuasiveEmpathetic and patient-centricComfortable speaking with doctors and consumersCurious about medical scienceA fast learnerComfortable with targetsStrong at follow-upsGood at handling objectionsProfessionally presentedHighly organizedComfortable working in a fast-moving organizationRequired ExperienceMandatory / Strongly Preferred2–6 years of relevant experience in one or more of the following:HealthcareHospitalsClinicsDiagnosticsPharmaceuticalsMedical devicesMedical aestheticsDermatologyWellnessPreventive healthcareHealth-techLongevity / wellnessNutrition / healthcare servicesHealthcare B2B / B2C / B2B2C salesCandidates with purely generic telesales, telemarketing or call-center experience without healthcare exposure may not be suitable for this role.Required SkillsHealthcare KnowledgeUnderstanding of the healthcare ecosystem.Ability to learn and understand medical concepts.Familiarity with healthcare terminology.Ability to communicate medical information responsibly.Understanding of patient/consumer sensitivity and confidentiality.CommunicationExcellent spoken English and Hindi.Strong conversational and presentation skills.Ability to communicate with both consumers and medical professionals.Strong listening and questioning ability.Ability to simplify complex information.SalesConsultative sellingLead qualificationObjection handlingNegotiationFollow-upClosingRelationship managementUpselling / cross-selling where clinically and commercially appropriateTechnologyCRM / lead-management systemsCalling platformsWhatsApp / business communication toolsMS Office / Google WorkspaceBasic reporting and data managementPreferred BackgroundsCandidates from the following backgrounds will be particularly relevant:Medical / Healthcare SalesPharmaceutical SalesMedical Device SalesHospital / Clinic Business DevelopmentDiagnostic SalesMedical AestheticsDermatologyWellness & LongevityHealthcare ConsultingHealth-TechPremium Healthcare ServicesNutrition / Preventive WellnessExperience dealing directly with doctors, clinics and healthcare consumers will be an advantage.Educational QualificationBachelor's degree or diploma in any relevant discipline.Preferred backgrounds include:Life SciencesBiotechnologyPharmacyHealthcare ManagementPsychologyNutritionNursing / Allied HealthcareBiomedical SciencesBusiness / Sales with healthcare experienceRelevant healthcare industry experience may be considered alongside educational qualifications.What We OfferCompetitive fixed compensation.Performance-linked incentives.Career progression within DRIP LABS / SNNYLO Group.Exposure to the rapidly growing medical wellness, longevity and aesthetics ecosystem.Opportunity to work closely with medical, clinical, commercial and operations teams.Continuous learning across emerging healthcare and wellness categories.High-growth, entrepreneurial work environment.Prospect to contribute to the development of a premium healthcare and wellness brand.

📌 Medical Sales Representative (Haryana)
🏢 DRIP LABS
📍 Haryana