Roles and Responsibilities :
- Handle customer calls to resolve accounts receivable issues, including payment processing and reconciliations.
- Identify and escalate complex issues to senior team members or supervisors for resolution.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for call handling time, quality metrics, and productivity.
Job Requirements :
- Availbilty for F2F interview on Thursday (17/September) @ 5.30 PM. (Chennai One).
- 3-7 years of experience in Accounts Receivable Caller role or similar International Voice Process workplace.
- Strong knowledge of accounting principles and practices related to AR collections.
- Excellent communication skills with ability to handle high-pressure situations effectively.
📌 Accounts Receivable Caller (Chennai)
🏢 Dhl
📍 Chennai