Role & responsibilities

- Manage client communication and coordination as the primary point of contact for assigned clients.
- Handle client servicing and work coordination only; this is strictly a non-sales position with no sales targets, lead generation or business development responsibilities.
- Communicate with clients professionally through phone calls, emails and other channels.
- Coordinate with clients to collect documents and required information.
- Follow up with clients and accountants to ensure timely completion of assigned work.
- Track pending requirements, deliverables and client requests.
- Coordinate with the accounting team to address client queries and resolve routine issues.
- Maintain explicit records of client communication, follow-ups and pending tasks.
- Identify delays or communication gaps and escalate them to the concerned team.
- Manage multiple client requirements while ensuring a professional client experience.

Preferred candidate profile

- Excellent verbal and written communication skills are mandatory.




- Strong English communication skills; knowledge of additional languages is an advantage.
- Confident, professional and courteous approach to client interactions.
- Strong follow-up, coordination and organizational skills.
- Ability to manage multiple clients, track pending work and take ownership of deliverables.
- Ability to coordinate effectively with accountants and internal team members.
- Good problem-solving skills and attention to detail.
- Basic computer knowledge and proficiency in email and MS Office.
- Prior experience in client servicing, customer support, operations or coordination is an advantage.
- Experience in a CA firm or professional services environment is an added advantage.

Perks and benefits

- Opportunity to learn and grow professionally.
- Practical exposure to client servicing and professional services.
- Stable work environment within an established firm.
- Opportunity to work closely with a small team and take meaningful responsibility.

📌 Client Services Executive in CA Firm (Hyderabad)
🏢 M.R.K. Reddy
📍 Hyderabad