22 Sep
|
Fidelis Corporate Solutions
|
Mumbai
22 Sep
Fidelis Corporate Solutions
Mumbai
Job Title: VIP Support Engineer
Client: Allied Digital Services Limited
Location: Goregaon, Mumbai
Experience: 56 Years
CTC: 6 to 7 LPA
Interview Mode: Face-to-Face (F2F)
Notice Period: Immediate to 15 Days
Job Description:
We are hiring an experienced VIP Support Engineer to provide dedicated IT support to senior management and VIP users, including CEOs, COOs, and other C-level executives. Candidates should have excellent communication skills and hands-on experience in VIP / Executive Support.
Roles & Responsibilities:
- Provide dedicated IT support to VIP users, including CEO, COO, and senior management.
- Troubleshoot hardware, software, desktop, laptop, and operating system issues.
- Provide support for MS Office 365, Outlook, MS Teams, VPN, and network connectivity.
- Ensure quick resolution of IT issues with minimal downtime for VIP users.
- Handle executive-level IT incidents and service requests professionally.
- Provide support for meeting rooms, video conferencing, and other IT peripherals.
- Coordinate with internal IT teams for timely resolution of technical issues.
- Maintain proper documentation of incidents and service requests.
- Ensure excellent customer service, confidentiality, and professional communication.
- Required Skills:
- 56 years of experience in IT Support / Desktop Support / VIP Support.
- Mandatory experience supporting VIP users, CEOs, COOs, and senior executives.
- Excellent verbal and written communication skills.
- Strong troubleshooting and customer-handling skills.
- Valuable knowledge of Windows OS, Office 365, Outlook, Teams, VPN, and networking.
- Work Details:
- 6 days working, 1 weekly off.
- Rotational shifts.
- Work location: Goregaon, Mumbai.
- Face-to-face interview.
Gender Requirement: Male candidates only, as specified for this opening.
Important: Candidates must clearly mention VIP Support / Executive Support experience in their resume, including experience supporting CEO, COO, or other senior management users.
Interested candidates can share their updated resume.
whatsapp: (phone hidden)
📌 Vip Support Engineer (Mumbai)
🏢 Fidelis Corporate Solutions
📍 Mumbai