Handle customer calls, emails, complaints & service requests
Register & track service tickets in CRM
Coordinate with Service Engineers for timely issue resolution
Monitor service TAT & ensure timely ticket closure
Maintain customer & service records
Required Candidate profile
Good English communication
Strong customer handling & relationship-management skills
Valuable understanding of CRM
Ability to understand & communicate basic service complaints
Kiran
91374 31900
📌 Customer Service Executive For Manufacturing firm @ Andheri E (Mumbai)
🏢 Job Proffer
📍 Mumbai
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