Hiring | Customer Support Executive International Chat Process (E-commerce Seller Support)**
*Be a part of something new!*
Transcom India is expanding with an exciting new project, and we're looking for passionate, customer-focused professionals to join our growing team in *Pune*.
If you're ready to build your career with a global customer experience leader, we'd love to hear from you!
*Location:* Pune
*Role:* Customer Support Executive – International Chat Process (E-commerce Seller Support)
*CTC:* Up to 32,000
*Cab Facility Available*
*Rotational Shifts*
*5.5 Days Working*
*Interview Mode:* face to face
### Key Responsibilities
Deliver exceptional support to sellers through chat interactions
Resolve queries related to orders, payments, deliveries, returns, and account management
Ensure a seamless seller experience while maintaining quality and productivity standards
Meet defined service levels and performance metrics
### Eligibility
Minimum *1 year of experience* in an International Voice & Chat Process
*Seller Support experience is mandatory* (from any industry/domain)
Excellent written and verbal communication skills
Strong customer service, problem-solving, and interpersonal skills
Undergraduate and Graduate candidates are welcome to apply
### Why Join Transcom?
Opportunity to work on a newly launched global E-commerce project
Market-competitive salary package of up to *32,000 CTC*
Career growth and learning opportunities
Collaborative and inclusive work environment
Company-provided cab facility
Interested candidates can connect on (phone hidden) or share updated resume's on
[email protected]
📌 Chat Support Executive (Pune)
🏢 Transcom
📍 Pune