- Handling inbound calls related to policies.
- Follow up with the internal team for Pre-Auth cases.
- Convincing customers related to claims.
- Provide Claim & Pre-Auth status to customers and hospitals.
- Update daily tracker to escalation team.
- Guide the customer about claims procedures.
Providing information related to corporate and individual policies
📌 Voice Process Executive (Bengaluru)
🏢 Vidal Health Insurance
📍 Bengaluru
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