Job Description Fraud Detection Analyst (Banking Operations)

We are seeking a detail-oriented and analytical Fraud Detection Analyst to support banking fraud detection and prevention operations. The role involves monitoring, investigating, and mitigating various types of financial fraud while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

- Monitor and investigate suspicious banking transactions and customer activities across multiple fraud queues.
- Identify and analyze fraud trends related to:
- Identity Theft
- Account Takeover (ATO)
- First Party Fraud
- Elder Abuse / Scam Cases
- Wire & Zelle Fraud
- Card Fraud

- Perform L1 reviews and handle L2 escalations for complex or high-risk fraud cases.
- Review alerts generated through fraud monitoring systems and take appropriate action based on risk assessment.
- Work on fraud detection platforms and banking applications such as:

- Zelle
- Falcon
- ThreatMetrix
- Actimize
- Lexis Nexis

- Other internal fraud monitoring tools
- Document investigation findings accurately and maintain proper case records.
- Coordinate with internal teams and stakeholders for escalated fraud investigations and resolution.
- Ensure adherence to banking regulations, compliance standards, and operational procedures.




- Support continuous improvement initiatives by identifying process gaps and recommending fraud prevention controls.

Required Skills & Competencies

- Strong analytical and investigative skills.
- Good understanding of banking fraud risk and fraud detection processes.
- Ability to handle multiple queues and prioritize workload effectively.
- Experience in fraud monitoring and case management systems.
- Robust communication and documentation skills.
- Attention to detail and ability to work under pressure in a fast-paced environment.

Preferred Experience

- Experience in banking fraud operations or financial fraud investigations.
- Familiarity with escalation handling and risk-based decision making.

Education

- Bachelors degree in finance, Commerce, Business Administration, or related field preferred.
Interested candidates can share their CV at:
[email protected].
Please share your CV along with the following details:
• Current Fixed CTC
• Expected CTC
• Notice Period
Interested candidates can share their CV at:
[email protected].
Please share your CV along with the following details:
• Current Fixed CTC
• Expected CTC
• Notice Period

📌 Urgent Hiring | Fraud Risk & Investigation | Immediate Joiners (Hyderabad)
🏢 protiviti india
📍 Hyderabad